Reviews (110)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

October 6, 2021

excellent and very useful app for help service and social share at one place..i find very helpful for my store

Threads
India
About 1 year using the app
November 4, 2023

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

CandyBabe
Bulgaria
About 1 year using the app
June 14, 2021

Minimalist and very helpful app! Ability to offer quick FAQ and tracking details in the help section is very helpful.

Aegte
India
About 1 year using the app
June 1, 2021

Awesome app) I am just at the beginning of the use of it. Even these first steps gave me much confidence in usefulness if the app.

UALinen
Ukraine
12 months using the app
Edited January 29, 2021

It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update: Oneprime responded quickly. It turned out to be my internet connection problem. Great app!

LBGProducts
United States
12 months using the app
December 4, 2020

Really helpful app with nice functions. The customer support is outstanding - if you want some script changes, they‘ll do it immediately. Thanks !!

LightDesign-24
Germany
11 months using the app
Oneprime, Inc. replied December 6, 2020

Thanks, LightDesign-24 for a nice review and for giving us a chance to serve you.

August 21, 2021

Very usefull, help me a lot, very customizable...working fine with no bugs,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Flow Brands Outlet
Brazil
11 months using the app
August 13, 2021

I use this app to track my store orders and Faq Q&A. I really like how this app is user friendly and the best part is-it is free. Awesome App. Highly recommend.

LosExcellence
United States
10 months using the app
March 18, 2021

I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!

Projetwear
Malaysia
9 months using the app
February 8, 2021

Amazing App, just go for it! Literally all in one and free, and on top of that, the customer service is just great. I have suggested a feature to them, they've listened and added it. Thank you Oneprime!

Zing-Vibes-Store
Canada
9 months using the app