FAQPRIME: FAQ, WhatsApp, Track , 103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
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I like this app, it gives a good platform and looks very nice, the design matches the design of my shop
I installed this today and I've set my FAQs in minutes. Thank you for this free and amazing app. Thank you
Awesome and even better customer service. Fast, kind, professional, passionate and reliable. I fully recommend both the app and their customer service to all Shopify shop owners to enjoy the benefits provided. They are in my eyes very promising to be one of the leading apps in Shopify. Thumbs up!!! Keep doing what you are doing. Best regards, Johanna
It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update： Oneprime responded quickly. It turned out to be my internet connection problem. Great app!
great functionality guys)
no hidden upsells inside the app, it does all the job
Easy connect to facebook
Have been using for a long time, super impressive support and team behind this beautifully made app.
I like this application, it is simple and very practical. Moreover, it fits perfectly with the theme of the store.
And the support is very fast and friendly.
I highly recommend it.
On my first day using the app, I wanted the FAQs template and was surprised it has more and advanced features, very easy to use very useful, thank you!
Amazing App, just go for it! Literally all in one and free, and on top of that, the customer service is just great. I have suggested a feature to them, they've listened and added it. Thank you Oneprime!
Very surprised at how well this integrates. Gives a definite level of professionalism to the site. Templates are great and can be customised also which is fantastic. Been using it for a couple of weeks and very satisfied with it.