Reviews (110)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

April 29, 2021

Awesome and even better customer service. Fast, kind, professional, passionate and reliable. I fully recommend both the app and their customer service to all Shopify shop owners to enjoy the benefits provided. They are in my eyes very promising to be one of the leading apps in Shopify. Thumbs up!!! Keep doing what you are doing. Best regards, Johanna

PARADROME
Germany
8 months using the app
January 13, 2021

インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、

demoサイト
Japan
8 months using the app
February 15, 2021

A great free app! I needed my language to be added so I simly asked support, helped them translate into my language and a few days after the app supports Danish. Thanks.

Innoi Items
Denmark
8 months using the app
March 24, 2022

I like this app a lot ! Clearly recommend it! The idea of contact us or shipping details inside the chatbot is awesome Some proposals to the developer:
1) allow social chat buttons to be moved from social floating bar to chatbot -what's up & messenger
2) add categories at your faq list with bullets a number of vector graphics like similar competitive apps
3) fix message next to chat button as it appears underneath the chat button sometimes
4) create many different chat buttons like other competitive apps.

g3gifts
Bulgaria
8 months using the app
February 25, 2021

Have been using for a long time, super impressive support and team behind this beautifully made app.

SR Store
India
8 months using the app
April 15, 2021

I like this application, it is simple and very practical. Moreover, it fits perfectly with the theme of the store.
And the support is very fast and friendly.
I highly recommend it.

Gotta jewelry
United States
7 months using the app
March 8, 2021

This app will be helpfull for your customers. The app is easy to install, and works well on both desktop and mobile.

Voerautomaat.com
Netherlands
7 months using the app
June 21, 2021

I installed this today and I've set my FAQs in minutes. Thank you for this free and amazing app. Thank you

togo-home
United Kingdom
7 months using the app
Edited November 24, 2022

AWESOME APP AND AWESOME SUPPORT PROVIDED BY RICHIE! TRULY AMAZING APP. KEEP IT UP GUYSSSSSSSSSSSSSSS!

NAIPO
Germany
6 months using the app
Edited June 19, 2021

great functionality guys)
no hidden upsells inside the app, it does all the job
Easy connect to facebook

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Poland
5 months using the app