Reviews (109)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

December 28, 2020

Found great. I can avoid unnecessary Q & A and help my customer to tracker orders. All in one app for chat, contact and order tracking

Midha Collections
India
4 months using the app
Edited March 4, 2021

this app is soo cool and its even free God bless you guys i would like to use this app to help build up trust from my customers this app is going to reduce my cost . thanks to you guys for bring this app

Merch Perch
Ghana
3 months using the app
January 10, 2023

juste génial l'application ! Permet de donner plus d'option contact au client en direct. je recommande

Kumari Legacy
France
3 months using the app
Edited November 4, 2022

This is one of those very rare aps that ad real value to our business. The chat function on a webpage is very important but this app did even one better. The replies now come straight to my phone via WhatsApp. BRILLIANT! This a an app I will pay for!

SPIN247
South Africa
3 months using the app
December 4, 2020

Very good app easy to use . Amazing customer service very polite. Definitely I recommend everyone to use.

Giyeah Essential
United Kingdom
3 months using the app
Oneprime, Inc. replied December 9, 2020

Thank you for your review @Giyeah Essential, feel free to contact us for any future needs.
Hope to have a long working with you.

July 23, 2022

so easy to use must have and i had no problem using it as well wonderful professional templates as well.

EZODRIPZ
United States
3 months using the app
August 31, 2021

On my first day using the app, I wanted the FAQs template and was surprised it has more and advanced features, very easy to use very useful, thank you!

glytchs
Saudi Arabia
3 months using the app
February 2, 2023

Wonderful App! 1A 5 High Recommendation!

Magenerations
Germany
3 months using the app
June 15, 2021

Excellent. works out of the box. will recommend this app to anyone looking to add an faq and a helpbot to their shopify page.

EGA Wellness
Singapore
3 months using the app
January 9, 2022

This is a great plug-in that integrates a variety of functions to effectively improve customer experience. The key is that it is free, and similar plug-ins are charged. Thank you to the developer! ! Works great so far, recommend! !

Winsome Wig
China
3 months using the app