Reviews (109)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

November 11, 2022

This app really help full and full free plan, awesome app, recommended this app. Will be use more app from this developer!!!

Maneiwo
United States
About 2 months using the app
December 12, 2020

One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.

Leafy Island
India
About 1 month using the app
Oneprime, Inc. replied December 14, 2020

Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!

December 23, 2021

Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast!

BBdoll
United States
26 days using the app
October 7, 2021

Great app, easy installation and intuitive interface! Can set many custom service operators with Whatsapp or Facebook Messengers for free!
Absolutely recommended!

Корея Лайфхак
South Korea
19 days using the app
October 27, 2021

Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.

Cristina Campos
Portugal
18 days using the app
February 4, 2021

Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.

Caricaturame
Spain
11 days using the app
March 6, 2021

does exactly what it says on the tin, clear and easy to use and whats more its free (and does more than some of the paid for apps out there) have to say this product is incredible and i had a fully operational help centre set up in less than 10 minutes. Happy to help the creators with any further app testing if required as im thoroughly impressed

Safe Shoppers Network
United Kingdom
10 days using the app
June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

By Baano
United States
10 days using the app
November 28, 2020

Very usefull and Also very Light app with Most Features, I Strongly Recommened to all Must Install Guys

Auto Maxxx
India
9 days using the app
Edited January 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Anew Official
Malaysia
6 days using the app