FAQPRIME: FAQ, WhatsApp, Track

FAQPRIME: FAQ, WhatsApp, Track

Price: Free
Rating (4.6)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

November 12, 2020

Languages

English, French, Italian, Spanish, German, Dutch, Hungarian, Russian, Turkish, Indonesian, Japanese, Danish, Chinese (Simplified), and Korean

Works with

WhatsApp, Instagram, Messenger, Pinterest, Facebook, Inbox

AI-powered Help & Support app :FAQs,Track Order, Contact us,WhatsApp,Chat, Video Call & Social Share

Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form or shop via live video call. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes.

Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form or shop via live video call. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes. more
  • 5-Mins to go live. No Coding. 1-click Install.
  • FAQ Help center page comes with AI-powered Q&A templates to choose from.
  • Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
  • Order tracking page (supports both email id and phone number)
  • Add Social Media icons and Video Call option on your store

105 reviews

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Doggo-Zone
United Kingdom
7 days using the app
February 6, 2024

Thank you guys!

Rarity Gifts
India
18 minutes using the app
November 4, 2023

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

CandyBabe
Bulgaria
7 months using the app

About this app

Launched

November 12, 2020

Languages

English, French, Italian, Spanish, German, Dutch, Hungarian, Russian, Turkish, Indonesian, Japanese, Danish, Chinese (Simplified), and Korean

Works with

WhatsApp, Instagram, Messenger, Pinterest, Facebook, Inbox

Built by Oneprime, Inc.

About Oneprime, Inc.

4.6 average rating

3 years building apps for the Shopify App Store

2035 Sunset Lake Road, Suite B-2,, Newark, DE, 19702, US

Support

Send a message

support@faqprime.com

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