Reviews (440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to reduce repetitive customer inquiries with a customizable FAQ section that includes multimedia elements and collapsible rows. It offers both free and paid versions, ensuring accessibility for various business sizes. The app is praised for its user-friendly interface, reliable performance on all devices, and responsive customer support that assists with setup and customization.
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This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!
We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.
I recently installed HelpLab FAQ Page, Product FAQs, and I must say, it exceeded my expectations! The app is incredibly user-friendly, making it easy to create and organize FAQs without any hassle. The customization options are fantastic – I was able to match the FAQ section perfectly with my store’s branding.
What really stood out was the amazing customer support. The team is super responsive ...
So far so good! Easy to install. It has a free version which is perfect for my small business. I’m not tech savvy and I was able to do it by myself. And when I needed to contact customer service they were super quick and efficient!
Great app and great support.
I needed to easily embed YouTube videos into my collapsible rows on my FAQ page, but my Theme wasn’t allowing this without quite a bit of coding.
Problem solved quickly with this app!
Really easy to use and super fast support. Had an issue and it was fixed immediately. Thanks!
Love it. Easy to use. The results are great. Good customization.
Switched to this app about three weeks ago.
Really nice, qualified and responsive tech support
I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.
Great app, and realy helpful customer services :)