Reviews (431)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

November 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Gomitas Matonas
Mexico
19 days using the app
September 1, 2024

HelpLab is an outstanding all that has features that make it look like you have a full time developer on staff! Even better, the founder Amanda responds immediately, takes action and shows she cares about the success of your business!

Agent BBQ
United States
3 months using the app
September 13, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Jelly Bunny MY
Malaysia
3 days using the app
September 18, 2024

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

BAOBABA
Austria
1 day using the app
August 8, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Lyn TH
Thailand
16 days using the app
October 23, 2024

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

The Christmas Light Emporium
United States
About 4 hours using the app
July 1, 2024

customization options for creating brand-aligned FAQ pages and the ease of setup and management.

Tech Nest
United States
About 2 months using the app
June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

max & blu
Australia
About 1 year using the app
May 24, 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.

I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct.

Very impressive and highly recommended.

Reluctant Threads
United States
About 2 months using the app
June 12, 2024

Easy to use annd works well for our use case
Super responsive and nice developer answers questions immediately

natüür
Germany
Over 1 year using the app