Reviews (215)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly appreciate this FAQ app for enhancing customer experience and reducing repetitive inquiries. They value its user-friendly interface, customization options, multimedia embedding, and searchable FAQs. The ability to embed FAQs on product pages and its smooth performance with quick setup are also noted. Excellent customer support and a cost-effective free version make it appealing for small businesses.
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Great App, remarkable response times, and with great answers. We give it a "GRG" (Great/Remarkable/Great)! Bravo!
I honestly couldnt believe all the 5star reviews...but this app is more than worth it. With response times of sometimes several minutes this solo developer has produced an incredible app.
This is probably one of the best and fastest apps available on the market. For FAQ and FAQ product level this is the app to go!!!
A very easy and logical setup process. Excellent and fast support. Highly recommended.
We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.
This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!
I recently installed HelpLab FAQ Page, Product FAQs, and I must say, it exceeded my expectations! The app is incredibly user-friendly, making it easy to create and organize FAQs without any hassle. The customization options are fantastic – I was able to match the FAQ section perfectly with my store’s branding.
What really stood out was the amazing customer support. The team is super responsive and helped me resolve a minor issue within hours. It’s rare to find such a well-designed app with such top-notch support! Highly recommended for any Shopify store looking to improve their FAQ section.
Amazing customer service and very fast reply when you need help to troubleshoot! Highly recommend!
This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.
I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct.
Very impressive and highly recommended.
I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.
The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.
Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!