Reviews (432)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.
Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!
Nul pas en Français!
Oh, look who dropped by our app like a ninja with a one-star review – our competitor! They must have mistaken us for a limbo contest, because they're trying to lower our app ranking by giving us 1 star review!
First off, our translation feature has been groovin' for a solid 2+ years, so props to our competitor for not winning the "App Feature Detective of the Year" award. Better luck next time, Sherlock!
And seriously, 7 minutes after installation? That's some speedy reviewing! We didn't even have time to break out the welcome dance. Maybe next time they can give our app the attention it deserves before making their grand exit.
Oh, and did we mention the Shopify shenanigans? Apparently, our competitor's 1-star review spree got them in hot water – Shopify froze their store like it's a scene from a winter blockbuster. Looks like karma is quicker than their reviewing skills.