Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.
Refine
-
By rating
Great App does exactly what it says. Really easy to use and even when I did need a little help Bhushan was fantastic and responded immediately.
Wow! Thank you so much really for saying such good things about app and myself. Your satisfaction really means a lot. Welcome onboard.
I totally recommend this app, easy and very practical. Plus great customer service. They solved all the problems in less than five minutes and offered more help. Very good experience.
Thanks for such a nice review! Appreciate it. Your satisfaction really matters to us!
We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,
Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.
I used free version, it´s easy to customize and it works good.
If you need support they are very kind and fast on the reply.
Thanks for review really! It really means a lot :) Merchant satisfaction has always been a top priority so glad you found app easy to customize!
You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)
Added this app to 3 of our websites...really easy to customize with great tech support. Definitely worth it. Thanks guys
So thrilled to have you onboard! Thanks a lot for such a nice review :) Your satisfaction is always our top priority.
Amazing app and even better support in setting up.
Does exactly what it says on the tin, highly recommend
So glad to hear this and always happy to help you succeed! Welcome onboard.
This is a fabulous app! Very nice looking, very intuitive to use (which is highly appreciated) and the support is really quick.
The developer and app are nothing short of amazing! Coming from someone who isn’t the most computer literate person, this app is extremely user-friendly, and I was able to set it up instantly with no problems. And if you do happen to come across a problem, the developer is more than willing to lend you a friendly helping hand. The app itself is customizable so you can tailor it to fit your specific needs – it’s near impossible to tell it’s from an app because you can effortlessly integrate it into your shop. Just give it a try, you won’t regret it!
It was pleasure working with you and delivering what you needed! Thanks for giving us opportunity and looking forward to service you again in future.
Fantastic support and great looking FAQ. I like the customization feature and how easy it is use and operate. On top of it all, the support is immediately. Download this app! You won't regret it.