Reviews (439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.
Refine
-
By rating
Great customer service! I had a technical issue with the FAQ page not loading correctly and they were quick and happy to help!
So happy to read such satisfactory review! Glad you liked my customer service! Welcome onboard.
This app is great and very straightforward to use and ultra user friendly. Its been a great help and Im so happy with the results. The customer service is excellent, highly recommended!
Really appreciate your feedback! Merchant friendliness always been my top priority, glad you recognized it.
Without doubt the best FAQ page available for Shopify. The customisation that you can do to match your store if much better than the most popular FAQ app called help centre. The support is unreal, they always write back extremely quick if you have a question.
I would give 6 stars if I could !
I like this app very much, it helps me a lot!
He can be very helpful and the people are very nice and I am very happy with it
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!
We just installed the app today but from what I have seen so far the app is highly customizable, the developer is quick to respond & super helpful with making adjustments for little things I could not do myself manually within the app. Thank you!
Thank you for such a nice review! Those words really mean a lot.
Well crafted and easy to use. Easy to customize. Set it up fairly quickly. Worth a trial use for your shop.
Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted
So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!
Perfect, easy to set up, easy to install - very fast support for one minor question. Our FAQ page looks great - much easier than building one in-house. Well recommended.
So thankful for your review! Appreciate it so much! Welcome onboard.
Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.
Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.
Great experience! Also very helpfull staff when you have a question.
Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions.
Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊