Reviews (439)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.

July 7, 2022

Great customer service! I had a technical issue with the FAQ page not loading correctly and they were quick and happy to help!

Saint Morgan
United States
1 day using the app
Avocados Lab replied July 7, 2022

So happy to read such satisfactory review! Glad you liked my customer service! Welcome onboard.

January 4, 2022

This app is great and very straightforward to use and ultra user friendly. Its been a great help and Im so happy with the results. The customer service is excellent, highly recommended!

SEVDALIE
Canada
1 day using the app
Avocados Lab replied January 11, 2022

Really appreciate your feedback! Merchant friendliness always been my top priority, glad you recognized it.

July 21, 2020

Without doubt the best FAQ page available for Shopify. The customisation that you can do to match your store if much better than the most popular FAQ app called help centre. The support is unreal, they always write back extremely quick if you have a question.
I would give 6 stars if I could !

Back 9 Shoes
United States
1 day using the app
July 27, 2023

I like this app very much, it helps me a lot!
He can be very helpful and the people are very nice and I am very happy with it

Urevo
Hong Kong SAR
About 24 hours using the app
Avocados Lab replied July 28, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!

May 18, 2022

We just installed the app today but from what I have seen so far the app is highly customizable, the developer is quick to respond & super helpful with making adjustments for little things I could not do myself manually within the app. Thank you!

Routine Olfactory Lab
Canada
About 24 hours using the app
Avocados Lab replied May 18, 2022

Thank you for such a nice review! Those words really mean a lot.

May 7, 2020

Well crafted and easy to use. Easy to customize. Set it up fairly quickly. Worth a trial use for your shop.

Ergo Standing Desks
United States
About 24 hours using the app
October 11, 2022

Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted

NIL&MON
Germany
About 23 hours using the app
Avocados Lab replied October 11, 2022

So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!

October 30, 2021

Perfect, easy to set up, easy to install - very fast support for one minor question. Our FAQ page looks great - much easier than building one in-house. Well recommended.

Healthy Human
United States
About 22 hours using the app
Avocados Lab replied November 11, 2021

So thankful for your review! Appreciate it so much! Welcome onboard.

October 28, 2022

Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.

MacGregor and MacDuff
United Kingdom
About 22 hours using the app
Avocados Lab replied October 28, 2022

Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.

January 13, 2024

Great experience! Also very helpfull staff when you have a question.

Lurcy
Netherlands
24 days using the app
Avocados Lab replied January 25, 2024

Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions.

Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊