Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.

May 2, 2022

I used this app for faq on my product. It like really clean and fits perfectly with my site. The developer is very efficient, super nice, and helpful. It’s my first time paying for a app monthly as I’m new to Shopify. I have to say, I don’t mind with this level of service received and how well the app works.

bellamonroehair
United States
About 16 hours using the app
Avocados Lab replied May 2, 2022

Thanks a ton for such a nice review! Appreciate it a lot.

January 4, 2021

I used this app and continue to use it on every one of my product pages, it is so easy to use, the support is absolutely phenomenal, I cannot thank Avocados Labs enough! Over the moon :)

Scrunchie Time
Australia
About 16 hours using the app
January 19, 2021

Looks great, works great, and when I needed support on an issue they fixed it for me literally within 5 minutes after emailing them. Would recommend.

Yop & Tom
United Kingdom
About 14 hours using the app
May 19, 2021

I've tried other FAQ apps and this is by far the best! It's so simple to use, you can easily customize and the customer service is incredibly fast, efficient and kind! I would give them more than 5 stars if I could!

Fast Fresh Orchids
United States
About 13 hours using the app
March 5, 2022

It's a very comfortable app. The quality is so high that it doesn't seem to be free.
Also, when I asked how to use this app, the developer kindly taught me.
I am very satisfied.

Yoshitetto Camera
Japan
About 13 hours using the app
Edited November 10, 2021

It works perfectly with Showcase theme and compatible also with Transcy translator app. I had a minor design problem, the support was very quick and helpful and solved my problem without any delay. I wish I got the same service from all of 3rd party app support...

concretejewels
Hungary
About 12 hours using the app
Avocados Lab replied November 12, 2021

So glad to hear that! Always happy to help you succeed! Welcome onboard :)

October 9, 2020

Love this app, it has transformed my FAQ page from what was a long page of nothing but dense-looking text into a clean, organised layout which is immediately engaging for my site visitors. Support is prompt, which I always appreciate. A simple, intuitive app to use (which is a bonus!) Very happy to recommend!

Caravan Cover Shop
Australia
About 12 hours using the app
April 22, 2020

I've tested multiple FAQ apps and this is by far the cleanest, most effective & professional-looking FAQ in the market and is mobile optimized (which is crucial). Talked to the app developer and he's awesome and responds quickly to help. A+ (This is my first time leaving a review on the app store)

TrueHarness™
France
About 10 hours using the app
Avocados Lab replied April 22, 2020

Thank you for your review! It was pleasure working with you and we are looking forward to work together again in the future :)

Edited March 13, 2022

More than outstanding app and support. Never experienced such a fast and competent support in a Shopify App before. Highly recommend! 100/100

Seifenfeestore
Germany
About 8 hours using the app
Avocados Lab replied March 14, 2022

Your satisfaction is a top priority so glad you recognized that. Always happy to help whenever needed.

April 11, 2020

I had a fantastic experience getting help setting this up in my store - very knowledgeable, friendly and patient! Highly recommend.

Made By Bees
Canada
About 7 hours using the app