Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning.
Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.
Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟
The application is great! It's super easy to use and the design features are great. I really like the search bar feature which is very efficient.
Special mention for the support : If you have any questions about the features, support is always there to help you and it is very reactive!
Wow! Made me happy reaching such a nice review! Thanks for spending time writing review for my app. Appreciate it a lot. Glad to hear that you loved the features & support.
I can see why this app has such good reviews. It is all true. The program is amazing easy to use, but has ALL of the features that you would ever need. And the app pages that it creates right out of the box look AMAZING. I have seen many apps that are more expensive, but not nearly as good as this one. Also, the support is just as amazing as the app itself'. I got the answers I needed on the WEEKEND! We need more apps like this one!
Wow! This review really means a lot. Thanks a lot for such a detailed review. At the end of the day, your satisfaction matters a lot to me so glad you recognized that.
I just started using this app for my store and I would say it is very easy to use. I did require some customisation to match the look to my store in terms of font style and size and teh customer service was super helpful in fixing that for me. Very quick in replying....
Really glad to hear such a nice feedback! Happy to see that you found app really easy to use.
I used this app to create a FAQ page, it was quick and easy to use. I would recommend it to my friends.
Thanks for such a wonderful review! It was pleasure working with you :)
I was using another of the most popular FAQ apps and it didn't have the ability to add text at the top of the FAQ, it seemed like something that was really simple but they couldn't do it. This app has every feature I needed for my FAQ and to top it off the developer is incredibly helpful when I emailed to ask a question. :) The free version is great, but I definitely recommend at least the essentials version as it's worth it for how cheap it is!
Thanks a ton for such an honest review! Really appreciate it.
Absolutely functional and aesthetic. And absolutely AMAZING support from the developer! Had a few questions and they were all answered with such efficiency that I was blown away. Only good things here!! Would recommend to all shopify users!
i love everything about it, it worked perfect for my needs and what i was looking for and the fast, and helpful customer support is what really sealed the deal for me. I highly recommend this app for all shopify users!
So glad to hear that about my service! This really means a lot. Welcome onboard!
Great customer service! I had a technical issue with the FAQ page not loading correctly and they were quick and happy to help!
So happy to read such satisfactory review! Glad you liked my customer service! Welcome onboard.
This app is great and very straightforward to use and ultra user friendly. Its been a great help and Im so happy with the results. The customer service is excellent, highly recommended!
Really appreciate your feedback! Merchant friendliness always been my top priority, glad you recognized it.