Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

May 6, 2020

Fantastic support and great looking FAQ. I like the customization feature and how easy it is use and operate. On top of it all, the support is immediately. Download this app! You won't regret it.

Abyssinian Kiosk
United States
About 2 hours using the app
April 20, 2020

You get a lot in the free edition of the app - it is very easy to use once you're in. It offers two basic layouts in the free edition both of which are fine (both can be customised with your own colours). I emailed with a quick question which was replied to within 5 minutes and was extremely helpful.

Scutes
United Kingdom
About 1 hour using the app
April 16, 2021

Fast, helpful support and very user-friendly app! Provides extensive customization so it matches perfectly on our site.

Sunvilla
United States
About 1 hour using the app
Avocados Lab replied April 16, 2021

Welcome onboard :) We are so glad that you liked our app! Easy of use & flexibility is our number one goal for this app.

March 4, 2022

They Smashed It. It works great. Its clean, Simple, Looks great and does what it says on the tin. Well done guys and thank you for this.

PetCanvasArt
United Kingdom
About 1 hour using the app
Avocados Lab replied March 4, 2022

Wow so great to hear this! Being an independent developer, this meant a lot to me! Thanks again and welcome onboard :)

February 22, 2023

Great app... easy to use and export/import across stores... good support from the enthusiastic developer... we're very happy with it.

ThickTails (EU)
United Kingdom
About 1 hour using the app
Avocados Lab replied February 22, 2023

Made my day really! So happy to read such a nice review. Glad to see that you've installed app on your multiple stores.

July 31, 2022

Great App. Love that it offers the simple features I require and doesn't charge me for it :) Great Job, keep doing good work!

Haydawn Studio
United Kingdom
About 1 hour using the app
Avocados Lab replied July 31, 2022

Your review really means a lot! Glad to hear that you found app really useful.

January 22, 2023

Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you!

Off Center Clothing
United States
About 1 hour using the app
Avocados Lab replied January 22, 2023

Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!

November 16, 2021

I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.

DID Electrical
Ireland
37 minutes using the app
Avocados Lab replied November 16, 2021

Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!

November 4, 2023

Nul pas en Français!

NanaChic
France
7 minutes using the app
Avocados Lab replied November 14, 2023

Oh, look who dropped by our app like a ninja with a one-star review – our competitor! They must have mistaken us for a limbo contest, because they're trying to lower our app ranking by giving us 1 star review!

First off, our translation feature has been groovin' for a solid 2+ years, so props to our competitor for not winning the "App Feature Detective of the Year" award. Better luck next time, Sherlock!

And seriously, 7 minutes after installation? That's some speedy reviewing! We didn't even have time to break out the welcome dance. Maybe next time they can give our app the attention it deserves before making their grand exit.

Oh, and did we mention the Shopify shenanigans? Apparently, our competitor's 1-star review spree got them in hot water – Shopify froze their store like it's a scene from a winter blockbuster. Looks like karma is quicker than their reviewing skills.