Reviews (439)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.

May 31, 2023

This is a straight forward solution to a most needed resource on every website: a FAQ section.

100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site.

Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all.

The app is fully backed by a an experienced ...

Honeycomb Workshop
United States
Over 1 year using the app
Avocados Lab replied June 1, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store.

We designed our app with ...

May 1, 2023

Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.

Pine & Palm Home
United States
Over 1 year using the app
Avocados Lab replied May 1, 2023

Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!

June 27, 2023

Had this app since the beginning. But now finally started working on a better FAQ page. Bought the year plan and the templates look clean.
Service is quick and helpful.
Thank you.

Middo
Netherlands
Over 1 year using the app
Avocados Lab replied July 13, 2023

So happy to read such a nice review! Thanks for spending your time writing this :) Welcome onboard!

July 26, 2023

Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.

First Responder Gift Company
United States
Over 1 year using the app
Avocados Lab replied July 27, 2023

Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our ...

December 6, 2023

By far the absolute best app on the market!!! This will make many top apps of 2024 lists guaranteed. The straightforward design setup nicely around my brand and location options to add professionally-looking FAQ on various pages throughout my website upgraded the overall dynamic of my site beautifully. I had a technical question just to make sure I was setting things up correctly. I received a ...

LustDiva.com
United States
About 1 year using the app
Avocados Lab replied January 25, 2024

Thank you so much for your incredible review! We're thrilled to hear that you consider our app the best on the market and that it seamlessly integrates with your brand. It's ...

October 3, 2023

The app itself and the developer behind it are amazing! The guy helped me resolve all my issues in no time. Highly recommend!

baumeowbg
Bulgaria
About 1 year using the app
Avocados Lab replied October 4, 2023

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our app and our developer. If you ever need further assistance, feel free ...

October 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

LA SIESTA
Germany
12 months using the app
Avocados Lab replied November 11, 2023

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for ...

February 29, 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled ...

justthegoods
Canada
11 months using the app
Avocados Lab replied March 1, 2024

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy ...

August 3, 2023

The app is easy to use and meets most of my expectation. The developer is supportive and really nice

TrendingCustom™️
United States
10 months using the app
May 1, 2023

Thanks Bhushan for your great support
Very good and easy to use app
I wished I could have a "technie" as good as Bhushan in my team :D

LovaPets
France
10 months using the app
Avocados Lab replied May 1, 2023

This review means a lot! Thanks a lot for taking out some time to write it out! Glad to hear that app met your needs.