HelpLab FAQ Page, Product FAQs , 418 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.
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We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.
Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless.
Thanks again and welcome onboard.
amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.
Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.
Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding.
We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users.
Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!
amazing support and it's the easiest way to add a great looking FAQ
Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!
Great app and even better service!
Thank you for the positive review! We're delighted to hear that you think our app is great, and we're even more pleased that you found our service to be better. If you ever have more feedback or need assistance, feel free to reach out. We're here to help and appreciate your support!
Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.
Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)
easy to use, amazing, fast and reliable support
Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.
Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊
Very nice app and amazing support! the founder is so nice, very quick to respond and assist with any problem
Very easy to use and fantastic support.
Has great functionality with potential for use in many applications. Highly recommended.