Reviews (439)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.

June 26, 2024

Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.

wingwave Shop
Germany
About 1 year using the app
December 17, 2020

Great design, easy setup and outstanding customer support! I would definitely recommend Easy FAQ to anyone looking for a reliable FAQ app.

Pave
Australia
Over 2 years using the app
March 23, 2020

i would give this app 10 stars if i could to be honest. i have installed and uninstalled so many app that promised they were so user friendly, and im not even that bad with figuring things out normally. However EASY FAQ omg was THE EASIEST, MOST SELF EXPLANATORY & STRAIGHT FORWARD faq app i ever tired. I have no idea what made me click it but i am so glad i did. And as soon as i downloaded it they sent me a message and were ready to assist with any questions i had, showed me ways i could customize things based on my site theme (yes, they actually took time, went on my site and got my color code for me and everything) & then of course helped me install the link. Thank you so much for everything guys =)) Wish this app much success

Tiffy Thompson
United States
Over 2 years using the app
Avocados Lab replied April 10, 2020

Thanks for such an amazing review! We are thrilled to have you as part of the Avocados Lab family! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Edited April 21, 2021

Incredible support and overall experience. We had to unexpectedly switch from another app and even though I was really stressing out Bhushan made the transition easy. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

ARCHITECTS & FAIRIES
United States
Over 2 years using the app
Avocados Lab replied April 22, 2021

Welcome onboard! So thrilled to have you and support your needs! Thanks for spending time sharing your thoughts about our app. Appreciate it. Your satisfaction is our number one priority.

April 21, 2022

Easy FAQ is a great app. It is simple to navigate and whenever we have questions, Bhushan is quick to help!

Equelle
United States
Over 2 years using the app
Avocados Lab replied April 21, 2022

So thankful for such nice words! Always happy to help.

April 29, 2021

This app, Easy FAQ, is easy to use, visually great looking on our website, and absolutely fantastic! And the customer support is truly incredible. Bhushan was quick in answering questions and very knowledgeable. The app is great and so is customer support!!! Thank you!

ShopMoola
United States
Over 2 years using the app
Avocados Lab replied May 2, 2021

So thrilled to have you onboard! Your satisfaction always been our top priority! Thanks for spending your valuable time writing this review. Appreciate it.

May 1, 2021

Communication from developer is second to none. App works as advertised. No issues. Very responsive and has even incorporated my feedback.

Sundance Recycling
United States
Over 2 years using the app
Avocados Lab replied May 2, 2021

Thanks a ton for those words! Really appreciate your valuable feedback which really helps us keeping app features close to what merchants need.

April 6, 2022

Very easy to use and the customer support is very speedy. I would definitely recommend using this app.

Millennia TEA
Canada
Over 2 years using the app
Avocados Lab replied April 6, 2022

So glad to hear that and thanks a lot for such a nice review & recommendation.

August 8, 2023

The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.

Search and Rescue Denim Co.
Canada
Over 2 years using the app
Avocados Lab replied August 9, 2023

Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!

June 1, 2022

We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,

Greenhouses Direct - UK
United Kingdom
Over 2 years using the app
Avocados Lab replied June 1, 2022

Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.