Reviews (222)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.

January 25, 2022

I really like this app, super easy to use and learn. Good customer service as well, they got back to me right away. Makes everything look very organized and put together!

Camel Glow
Canada
4 months using the app
Avocados Lab replied January 26, 2022

So glad you found app so valuable. Your satisfaction always been a top priority so appreciate recognizing that.

July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

いいねONLINE 健康&美容研究所
Japan
3 months using the app
Avocados Lab replied July 22, 2023

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

July 23, 2021

Very simple to use. Had a technical query that was solved very fast and the result was great. Thank you!

Parkes Running
United Kingdom
3 months using the app
Avocados Lab replied July 24, 2021

Thanks for such a nice review! Always happy to help and get you move faster :)

April 10, 2022

Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!

Epically Beautiful
United Kingdom
3 months using the app
Avocados Lab replied April 11, 2022

Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.

November 9, 2020

I love it. It really helped me inform my customers on FAQ on different products and it is really customizable. Theres also great support.

SpaceLights
Canada
3 months using the app
July 1, 2021

Its really stylish and helped us to get rid of lots of customer questions.
We are very pleased with it. Also the support is excellent.

Fussmatte Individuell
Germany
3 months using the app
October 3, 2022

Great app doing just what we need on our storefront. Super speedy help too! Thank you team for a great app.

xo gifts
New Zealand
3 months using the app
Avocados Lab replied October 4, 2022

So happy to read such a nice review! Glad to hear that you found app really helpful.

January 21, 2021

Good app and very good customer service. It's very easy to use . The customer service is very fast and very nice

Offtopic
Italy
3 months using the app
September 3, 2020

Really great app - easy to set up, lots of flexibility! We're not currently using the function to add FAQ's to specific product pages, but it was definitely a big selling point. Support is OUTSTANDING - prompt, friendly responses, great info, and very helpful!

We've used other apps in the past and were never totally happy with them, but Easy FAQ is by far the easiest and best supported app we've found for FAQ's!

COMRAD
United States
3 months using the app
January 24, 2022

Great app with great response from de developer! Works as intended and is easy to add new FAQ and edit them. Would love to se a drop down transition in the future.

BatteryGo.se
Sweden
3 months using the app
Avocados Lab replied January 25, 2022

Thanks a lot for such a nice review. So glad you found so much value in app. Welcome onboard.