Reviews (428)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.

July 26, 2022

lent supporting, very attentive and thoughtful
Quick response I'm satisfied and recommend this app to everyone

CuraLife
United States
About 2 years using the app
Avocados Lab replied July 26, 2022

So glad to hear this :) Pleased to hear that you would recommend app to others! Welcome onboard!

August 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

VDM THE LABEL
United States
About 2 years using the app
January 2, 2023

Incredible app! I am more than satisfied with the functions and with the excellent support. Quick responses and more than helpful!!

Alchemy Agency Group
United States
About 2 years using the app
Avocados Lab replied January 2, 2023

Glad app met all your needs and making a difference!

April 19, 2021

We were able to create a FAQ page with this app in no time. The problem we encountered was handled very promptly by the app developer. Keep up the good work!

Everyday Solver
United Kingdom
About 2 years using the app
Avocados Lab replied April 19, 2021

Your satisfaction is our top most priority :) Glad you liked our app. Thanks for such a honest review.

July 20, 2023

Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues.

I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response.

thanks Bev

Ecodownunder
Australia
About 2 years using the app
Avocados Lab replied July 22, 2023

Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!

August 3, 2023

A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.

The Rotten Fruit Box
Portugal
About 2 years using the app
Avocados Lab replied August 4, 2023

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!

January 5, 2023

Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.

Get Heath Fit
United States
About 2 years using the app
Avocados Lab replied January 8, 2023

Welcome onboard! Thanks a lot for such a nice review.

May 3, 2020

This app is super easy to use and the customer service is extremely helpful and replies promptly! I highly recommend this!!!!

nooda
United States
About 2 years using the app
Avocados Lab replied May 4, 2020

It was pleasure working with you! Thanks for honest review.

October 9, 2020

Really helpful customer support and was there to help me with every step of the way. Designed a great FAQ page for my site.

HighEnd
United States
About 2 years using the app
July 4, 2022

Super app, all the important functions and customization options...and a super quick and friendly support!

NM Equestrian
Germany
About 2 years using the app
Avocados Lab replied July 6, 2022

Thanks a lot for such a nice review! Your satisfaction is always my topmost priority so glad you liked the app along with its functionalities. Welcome onboard!