Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

February 25, 2022

Great app and extremely quick support! We especially like the possibility to translate the questions. I can only recommend it!

bluu - Die Waschsensation
Switzerland
Over 2 years using the app
Avocados Lab replied February 25, 2022

So glad to hear that! Meeting merchant needs is top most priority so glad you recognized that.

September 2, 2021

We are using the app for our user guide. It has been easy and simple to use while uploading the information and also received very prompt and excellent support when had some questions!

getmillo.com
Lithuania
Over 2 years using the app
Avocados Lab replied September 8, 2021

Merchant satisfaction is always our number 1 priority so glad you experienced that :) Welcome onboard!

February 16, 2021

Amazing app and support! This app is amazing with a lot of features. Fast to create a FAQ page and the new template is very beautiful

Romantico Casanova
Italy
Over 2 years using the app
May 27, 2020

Best. FAQ. Page. Period.

Aesthetically, your FAQ page will look beautiful and sleek. Functionality-wise, your page viewers will be able to read your FAQs with ease.

On top of that, customer service for this app is incredible. I had a simple question and received a reply in MINUTES with a solution.

I never write reviews but felt compelled to for this one. I'm surprised by how many functionalities are free, as well. Don't hesitate to add this app!

Fresh by Fai
United States
Over 2 years using the app
Edited April 10, 2020

With a substantial FAQ, Easy FAQ is a great choice. (The Search function is a nice touch!)
I tried all the FAQ's, but what convinced me was 1) the free plan 2) the high value for money with the paid plan, 3) The extremely good and proactive service-minded support.

I look forward to follow the product and see new additions.

SafeStore
Thailand
Over 2 years using the app
October 26, 2020

Customer service is phenomenal! Responded in a flash and had my problem fixed right away. Highly recommend if you're looking to build a faq.

Dahing Plants
United States
Over 2 years using the app
November 27, 2022

I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!

Diana West LactForms
United States
Over 2 years using the app
Avocados Lab replied November 28, 2022

Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.

April 6, 2023

Great app it does exactly what i needed, I would highly recommend, and exceptional customer service
Thank you

Grow Gang
United Kingdom
About 2 years using the app
Avocados Lab replied April 22, 2023

It means so much to me! Thanks a lot for such a nice review. Welcome onboard!

Edited December 21, 2021

Met deze app heb ik mijn FAQ page opgezet. Heel handig en functioneel!
Tegen een maandelijkse betaling kun je hem ook aanpassen naar eigen smaak. De developer heeft me ook nog geholpen wat specifiekere aanpassingen te doen, super!

Ultiem Thuis
Netherlands
About 2 years using the app
Avocados Lab replied December 21, 2021

So glad to hear that you found our app valuable! Welcome onboard.

July 26, 2022

lent supporting, very attentive and thoughtful
Quick response I'm satisfied and recommend this app to everyone

CuraLife
United States
About 2 years using the app
Avocados Lab replied July 26, 2022

So glad to hear this :) Pleased to hear that you would recommend app to others! Welcome onboard!