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I am very disappointed with fashion go I was really looking forward. However, I kept submitting my sales permit numerous times I kept time support, but there was no help an aid. They just kept telling me to upload it and which I did I am visually impaired and it's very hard and difficult to navigate when you don't know us, how to navigate on a new app either way there was no development or progress. Just beware of the lack of support that you will receive with this app. .
Dear Miracles Spritz,
I'm sorry to hear that you had a negative experience with the FashionGo app. Please reach out to our support team at 1-213-745-2667 8:30AM-5:00PM (MON-FRI) or email us at info@fashiongo.net with more details about your issue and we will be able to provide you further assistance.
Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars
Hello,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered.
We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform.
We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app.
Best regards,
We have done tons of sales through this company as a standard licensed store & another THEY APPROVED as a DBA company. Even though they do not keep up with inventory in their system we still made it work. We open a new store under a DBA and they refuse the license. We have been on the internet selling for 20 years and selling or own manufactured products for over 30. Sad to see some folks do not understand how licensing works. We have deleted them from all 3 stores
Thank you for sharing your experience with FashionGo. We appreciate your feedback and understand your concerns regarding licensing and inventory management.
We regret any inconvenience you've faced, and we take your feedback seriously. If you have any questions or need further assistance, please feel free to reach out.
Thank you for considering FashionGo, and we wish you success in your future endeavors.
UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
This app is amazing! It adds drop shipping products seamlessly. The pictures look great and it adds all the product details I need. So easy! I love it!
Thank you for your enthusiastic review of the FashionGo app. We're thrilled to hear that you find our app amazing and that it seamlessly adds dropshipping products with great-looking pictures and all the necessary product details.
We designed FashionGo with user-friendliness in mind, and it's fantastic to know that you find it easy to use and love the experience. If you have any questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing FashionGo, and we're here to support your success!
A failed app in every sense of the word 0 zero
We apologize for any inconvenience. At present, FashionGo DropShip exclusively caters to US sellers and buyers. We will carefully consider the possibility of supporting international buyers in the future.