FASHIONGO DROPSHIPPING , 86 reviews
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I like the app BUT...it could be better. What I'd like to see changes in are the product descriptions. Don't advertise that all we have to do is select, import and voila, make money. That is not how it is. My business partner and I have spent hours upon hours renaming products, correcting grammatical errors and trying to come up with descriptions without having the actual products in front of us. There are no care instructions nor accurate/consistent product photos with the majority of the products. When I reached out to support, they gave a blanket response "thank you for your suggestions, blah blah blah). That's unacceptable. If we are going to do business together, do it promptly, effectively and with enough concern that you will implement the changes promptly. FashionGo, please do better.
Updating yet again: I am currently transitioning to remove Fashion Go from my store as the issues that I expressed via email and telephone has not been resolved. I was really hoping for a better turn-out instead it's only gotten worse. Thanks for nothing FashionGo. We have spent countless hours/days/weeks/months in good faith hoping that you would correct the Product Title & Product Description issues (to name a few) that we've mentioned in our emails. As of now, 3/29/23, not one soul from your support team has reached out to us with any type of updates. I am truly disappointed with the functions and lack of professionalism with FashionGo and DO NOT recommend anyone wasting your precious time with the app.
Dear Jolique Couture,
Thank you for your review. We're sorry to hear that you've had a difficult time with our app. We strive to provide the best possible experience for our users, and we appreciate your feedback on how we can improve.
We're glad to hear that you like the app overall, but we understand that there are some things that could be better. We will take your suggestions into consideration as we move forward with updates and improvements.
If there's anything else we can do to improve your experience with FashionGo, please let us know!
updated reply:
We're sorry about the issues you've experienced with product titles and descriptions, and we understand how frustrating this must be for you. We're actively working with our vendors to update product information and appreciate you bringing this to our attention. Your feedback is vital to us, and we take it very seriously. We're fully committed to improving our services and will do everything we can to resolve the issues you've encountered. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.
This app is nice overall, but the filtering option does not work at all. I cannot see vendor reviews on the dropshipping platform either, which is not helpful. Customer service is very responsive though!
Dear Fashion For The Fam LLC,
Thank you for taking the time to leave a review! We are sorry to hear that you are having trouble with the filtering options and not being able to see reviews of vendors on Dropshipping. We are working on improving that feature and hope to have it up and running soon.
We appreciate your patience while we work on this, and please don't hesitate to contact us at info@FashionGo.net if there is anything else we can do for you!
I am new to FashionGo and very happy so far. I had technical issues and got help asap. Bora not only replied by email but also called. She was patient, understanding, and extremely helpful. So happy to know that FashionGo has that type of support. Thanks, FashionGo and Bora!
Dear Carabella,
Thank you for your positive review of our FashionGo app on Shopify. We're glad to hear that you're happy with our platform and that Bora provided you with excellent customer support for your technical issues.
We'll make sure to pass along your kind words to Bora. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for choosing FashionGo, and we look forward to serving you again soon!
The app is pretty decent and the service is a great concept. My main issue is the ridiculous product and shipping prices of some of the vendors. I have actually seen a vendor selling a dress that costs $18 wholesale for $46 plus $10 shipping to dropship. I understand marking the price up a few dollars but this is ridiculous. Not all, but a lot of vendors charge more for wholesale drop shipping than the product is worth retail. I'd rather pay a per order drop ship fee than double prices.
Thank you for using FashionGo Dropshipping. Your support means a lot to us!
We understand your concerns about product costs and shipping costs. FashionGo Dropshipping does not control vendor prices of dropshipping products but we are working with our vendors to set an amicable price for buyers. If you have any additional questions or concerns, please reach out to our Customer Service team and we will be glad to assist you!
Their customer service is A+! Thank you for going above and beyond to help me. :) I would recommend this app, nice products and awesome customer service!
Dear lemonKricket,
Thank you for taking the time to write this wonderful review! We are thrilled to hear that our customer service team was able to provide you with exceptional support and assistance. At FashionGo Dropshipping, we strive to provide our customers with high-quality products and top-notch service, so we're happy to know that we were able to meet your expectations. Your recommendation means a lot to us and we look forward to serving you again in the future!
I am very disappointed with fashion go I was really looking forward. However, I kept submitting my sales permit numerous times I kept time support, but there was no help an aid. They just kept telling me to upload it and which I did I am visually impaired and it's very hard and difficult to navigate when you don't know us, how to navigate on a new app either way there was no development or progress. Just beware of the lack of support that you will receive with this app. .
Dear Miracles Spritz,
I'm sorry to hear that you had a negative experience with the FashionGo app. Please reach out to our support team at 1-213-745-2667 8:30AM-5:00PM (MON-FRI) or email us at info@fashiongo.net with more details about your issue and we will be able to provide you further assistance.