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All products can't be pushed to shopify account at all. I contacted FashionGo last week, after more than 5 business days, it still doesn't work.
Dear truelovesus,
Thank you for your review, but our tech team have been unsuccessful in trying to reach you via phone and email. Please call us at 213-921-4862 or email us at techsupport@fashiongo.com. We'll be more than happy to assist you in getting your store connected and products pushed.
The app is pretty decent and the service is a great concept. My main issue is the ridiculous product and shipping prices of some of the vendors. I have actually seen a vendor selling a dress that costs $18 wholesale for $46 plus $10 shipping to dropship. I understand marking the price up a few dollars but this is ridiculous. Not all, but a lot of vendors charge more for wholesale drop shipping than the product is worth retail. I'd rather pay a per order drop ship fee than double prices.
Thank you for using FashionGo Dropshipping. Your support means a lot to us!
We understand your concerns about product costs and shipping costs. FashionGo Dropshipping does not control vendor prices of dropshipping products but we are working with our vendors to set an amicable price for buyers. If you have any additional questions or concerns, please reach out to our Customer Service team and we will be glad to assist you!
Its easy to use and navigate. It took a lot of the stress that I initially had while setting up my store and I'm grateful for it's existence.
Thank you for your positive review of the FashionGo app on Shopify. We're glad to hear that our user-friendly interface has made your store setup less stressful. We're here to assist you whenever needed.
Thank you for choosing FashionGo!
I am very disappointed with fashion go I was really looking forward. However, I kept submitting my sales permit numerous times I kept time support, but there was no help an aid. They just kept telling me to upload it and which I did I am visually impaired and it's very hard and difficult to navigate when you don't know us, how to navigate on a new app either way there was no development or progress. Just beware of the lack of support that you will receive with this app. .
Dear Miracles Spritz,
I'm sorry to hear that you had a negative experience with the FashionGo app. Please reach out to our support team at 1-213-745-2667 8:30AM-5:00PM (MON-FRI) or email us at info@fashiongo.net with more details about your issue and we will be able to provide you further assistance.
Great app great clothes I would recommend this to anyone that wants to wholesale or dropship fashion
Dear Black Bear Crochet,
Thank you for your review. We're thrilled to hear that you find our app great and our clothing selection impressive. We appreciate your recommendation to anyone interested in wholesale or dropshipping fashion.
At FashionGo, we strive to provide a wide range of fashionable products and a seamless platform for wholesalers and dropshippers. We value your support and look forward to serving you and others in the future.
Their customer service is A+! Thank you for going above and beyond to help me. :) I would recommend this app, nice products and awesome customer service!
Dear lemonKricket,
Thank you for taking the time to write this wonderful review! We are thrilled to hear that our customer service team was able to provide you with exceptional support and assistance. At FashionGo Dropshipping, we strive to provide our customers with high-quality products and top-notch service, so we're happy to know that we were able to meet your expectations. Your recommendation means a lot to us and we look forward to serving you again in the future!
Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars
Hello,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered.
We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform.
We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app.
Best regards,
UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
We have done tons of sales through this company as a standard licensed store & another THEY APPROVED as a DBA company. Even though they do not keep up with inventory in their system we still made it work. We open a new store under a DBA and they refuse the license. We have been on the internet selling for 20 years and selling or own manufactured products for over 30. Sad to see some folks do not understand how licensing works. We have deleted them from all 3 stores
Thank you for sharing your experience with FashionGo. We appreciate your feedback and understand your concerns regarding licensing and inventory management.
We regret any inconvenience you've faced, and we take your feedback seriously. If you have any questions or need further assistance, please feel free to reach out.
Thank you for considering FashionGo, and we wish you success in your future endeavors.
A failed app in every sense of the word 0 zero
We apologize for any inconvenience. At present, FashionGo DropShip exclusively caters to US sellers and buyers. We will carefully consider the possibility of supporting international buyers in the future.