Reviews (92)

Overall rating
3.9
Counts per rating level
  • 55% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
January 19, 2023

I have to say, I really do love FGDS. Great vendors, great products, and a great concept. I'm sure you're still working out the kinks (well I hope so), because too many of my orders have been cancelled since December. Over 40% of them. Also, Graphic Tees should have their own catagory, not lumped in with other fashion tops.

Thred Therapy Boutique
United States
11 months using the app
NHN GLOBAL replied January 20, 2023

Dear Thred Therapy Boutique,
Thanks so much for your review! We're so glad you love FashionGo and all of the vendors we work with.

We're also sorry to hear that you've had trouble with orders being canceled. We're working on fixing this issue as quickly as possible, but in the meantime, please email us at info@fashiongo.net with any questions or concerns about your order. We'll get back to you ASAP!

As for Graphic Tees, we do have plans to separate them out into their own category soon--we just wanted to keep things simple while we were getting started. Thanks again for your feedback!

January 13, 2023

I love the drop shipping experience with Fashiongo. However, I would like some of the suppliers to provide better descriptions of their products. It really helps resellers and saves a lot of time for us.

Scarvesnthangs
United States
11 months using the app
NHN GLOBAL replied January 13, 2023

Dear Scarvesnthangs,
Thank you so much for your review! We're so glad you are enjoying our dropshipping experience. We know that sometimes the descriptions from our suppliers can be a little lacking, but we're working on improving them and hope to have an update for you soon.

In the meantime, if you ever need help with anything, please contact us at 1-213-745-2667 or info@fashiongo.net

February 6, 2023

Okay...Ive been using this app for a couple of weeks. I love the product lines. I haven't had any sales yet because I'm still setting up. I only have one problem with this so far. The uploading and deleting of products is SLOWWWWW! I can't upload more than 10 products at a time and have to refresh multiple times in order for the import list to update. My computer system is updated, every other program and app works fine. This is the only app that has such really low import and push speed times. So slow that it's actually annoying. I had to upload 700 products and it took me almost 3 hours to do so. Not time efficient at all. Please look at your app's speed times and improve them. Everything else is fine and I can't wait to start selling.

Patricia Bowe Designs
United States
4 months using the app
NHN GLOBAL replied February 6, 2023

Dear Patricia Bowe Designs,
Thank you for taking the time to review the FashionGo app. We apologize for the sluggish uploading and deleting speeds you have encountered. Our staff is always trying to enhance the app's performance and speed, and your suggestions will be taken into account. We wish you luck with the product lines available through the app and look forward to your future sales.

March 25, 2023

It's a great start for FashionGo to get into the dropshipping. There's still a lot of things for improvements though. Vendors on FashionGo are mostly only used to the wholesale (B2B) aspects and need to be better trained for dropshipping and B2C concept.

Vlyvly Co.
United States
4 months using the app
NHN GLOBAL replied March 27, 2023

Dear Vlyvly Co.,
Thank you for your review of our FashionGo app. We appreciate your feedback and are glad you find it a great start for us in dropshipping. We understand the need for better vendor training, and we're working on it to improve our platform. We'll continue to work hard to provide better services for our customers. Please don't hesitate to contact us if you have any suggestions or concerns.

Thank you for your continued support.

Edited December 7, 2022

I am Using this App but I noticed that after fulfilling the item Tracking Email should go from Domain but FASHIONGO is sending the Email to my Client from their Domain. I do not even receive a copy of that email they sent to my client to notify them that Item has been shipped. This is kind of conflict of interest like collecting my client info and communicating with them. This needs to be rectified. FASHIONGO Please comments on that to resolve this issue. Thanks

Hi,
My dropship order was cancelled a couple of days back while it was displaying the availability of the item and after 10 days of keeping the money they canceled the order with the reason that item is not available in stock.Now again i have two orders in progress which are displaying those available in stock, now i am having a doubt that they will cancel them as well that are not available.
Kindly let me know about the following order's status.
1) Order 221207000375-00 Do you have this item in stock - U.S. SOCCER 1913 ACTIVE PULLOVER HOODIE Navy L SKU # 20000005155482) Order 221205000185-00 smile woman Neon socks- 8 pair pack MULTI OneSize  SKU # 2000000204045
Need to know about these orders ststus ASAP.

Thanks,

Trendy Fashion Styles
United States
4 months using the app
NHN GLOBAL replied October 6, 2022

Thank you for your review and feedback. As for the issue you referred to, Fashiongo does not send tracking emails to your end clients, so we will be contacting you for further details to investigate and assist.

July 14, 2023

I would gladly offer this app 5 stars, but the feature of removing and adding products is time consuming. Also, even when you select one specific product with several variants, you must make adjustments to each variant. It also indicates that it is unsupported. I hope they can remedy this issue quickly. I've had sales and tested a sale using FashionGo, and everything worked out perfectly. The only issue I have is with the app's functionality.

Love it Curvy
United States
4 months using the app
NHN GLOBAL replied July 18, 2023

Thank you for your feedback on the FashionGo app. We appreciate your positive rating and are glad to hear that you had successful sales using FashionGo.

We understand your concerns about the time-consuming process of adding and removing products and the need for adjustments to be made individually for each variant. We apologize for any inconvenience caused and assure you that we are actively working to improve the app's functionality.

Your feedback is valuable to us, and we appreciate your patience as we make the necessary enhancements to provide a better user experience.

Thank you for choosing FashionGo!

August 28, 2023

I loved the products they had available but within a week of adding them to my store, my best lines of items were suddenly no longer available with no explanations why. I just received an order for another item that is listed as having 345 items available in my store only to have them cancel the order. When I checked the inventory on their app, it has the item listed as no longer available. My quantities obviously weren't updated. I'm very sad because this could have been great but so far it's just causing me headaches.

Gusty Blue
United States
6 months using the app
NHN GLOBAL replied August 29, 2023

Thank you for sharing your experience with the FashionGo app on Shopify. We understand your concerns about product availability and inventory discrepancies.

We value your feedback, and we are actively working to improve our system to ensure smoother operations and accurate information. If you need further assistance or have additional feedback, please don't hesitate to reach out.

Thank you for choosing FashionGo, and we look forward to better serving you in the future.

July 11, 2022

I had really high hopes working with this company but I am very disappointed. I’ve been with them since they started offering dropshipping and I’ve had a good amount of orders with their items already. The shipping is good. The items get to the customers fast but the customer service is awful. Their return system isn’t really working for me. My customers always end up emailing me and complaining when they want to return something because FashionGo wants you to only use the shipping label that they provide but it takes them 5 to 7 days to send it to me even though they claim it should take 1 to 2 days. How am I supposed to build trust with my customers as a new business if it looks like I’m just trying to get away with their money? I sent them a message first thing in the morning today asking them about a return I requested 5 days ago. It’s the end of the day and they have still not responded. Meanwhile my customer is getting impatient. The main issue is with the items that are fulfilled by FashionGo too. I’m actually reconsidering working with them because these dropshippers can either make or break your business.

Minella Mode
United States
9 months using the app
NHN GLOBAL replied September 28, 2022

We appreciate you sharing your thoughts, Minella Mode. We regret if your experience didn't live up to your expectations. We'll perform better in the future because this was an unusual occurrence.
We are improving our return process to avoid any delays. There won't be any additional delays for returns in the future. We are available to chat Monday through Friday from 8 AM to 5 PM, and during those times, we do reply quite rapidly.
If you have any further questions, issues, or recommendations, don't hesitate to contact FashionGo customer care. If you would give us another chance to make things right, we would love to do so.

Edited February 2, 2023

I like the app. However, I am not sure why I haven’t had any sales. I have done some paid adds and drove more traffic to our site. Yet no conversions. I’ll keep trying.
Nonetheless, I’m impressed with the functionality of the app. I’d like to see more men’s fitness wear and underwear, along with gadgets such as wireless headphones and cellphone gym accessories.

Footnotes
United States
3 months using the app
NHN GLOBAL replied January 3, 2023

Dear Footnotes,
Understandably, you may be disappointed if you have not seen any sales despite driving traffic to your site and using paid advertising. There could be several factors at play when it comes to conversions, and it's important to carefully review and analyze your sales data to identify any potential issues and make changes as needed. By identifying any potential issues and making changes as needed, you can work to improve your conversions and drive sales for your business.

November 8, 2022

I really like the new dropship feature offered by Fashiongo. It's simple to use and the products are great. However, some are really pricey making the sale margin very, very slim. Other than that, it's a great dropshipping platform.

Impulsive Fashion
United States
7 months using the app
NHN GLOBAL replied November 8, 2022

Dear Impulsive Fashion,
Thanks for the feedback! We're so glad you like our new dropship feature. We're working hard with vendors to offer new products at competitive prices. Please, let us know if there are any particular items you'd like to see added, or if there are any other things you'd like to see us change.