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So far so good. I'm just getting started so stay tuned for updates. I will say the setup is fairly easy.
Dear blackout-fashion-and-promo,
We appreciate your positive feedback. This type of feedback motivates us to continue looking for ways to improve our services. Thank you so much!
Inaccurate stock levels reported to Shopify stores. The app makes it impossible to update those quantities.
Dear L & M Kee, LLC,
Thank you for your review! We're so glad you love our app, clothes, and the service we provide. We're committed to providing you with the best experience possible, and we hope that you'll continue to shop with us in the future.
I love the option to have products shipped to my customers without having to house inventory. However, shipping times could improve with some vendors, return process could be easier and I would like a bigger shoe vendor option. Otherwise I love that it syncs perfectly with shopify and it's very easy to manage the products and see how much inventory is available.
Dear All That She Needs,
We're so glad to hear how simple it was for you to sync and manage the products on FashionGo Dropshipping with your Shopify store. We are working hard with vendors to add new items every day. In addition, we have greatly streamlined and accelerated the return and refund process. Thank you for choosing FashionGo Dropshipping!
Updated, thanks for the response. AND the return label. Updated review to 4 stars. Should have not taken 2 weeks to fix. In this market I need to spoil my customers when an error is made, as YOU should ensure your customers (us) are quickly taken care of. UPDATED: They sent the customer the wrong color of an item. All the customer wanted was the ITEM THEY ORDERED. It took 4 DAYS for customer service to get back to us. This item should have been replaced. YOU SENT THE WRONG COLOR. I will continue to update my review as service warrants
Dear Jimmy Lee Leathers Bikers Outlet Store Club Vest,
Thank you for taking the time to leave us with such terrific feedback. We want to make things as easy as possible for online sellers, so we're glad we've been helpful. Please don't hesitate to reach out with any questions again!
Why was I able to sell something on my website if we are synced through Shopify? Massive embarrassment
We understand the importance of a seamless sync between FashionGo and Shopify.
Our team is investigating this issue to ensure it doesn't happen again. If you have any further concerns or need assistance, please contact our tech support team at techsupport@fashiongo.net or 213-921-4862. We appreciate your understanding as we work to improve our services.
I'm glad they are giving us better options. I still think the site has ways to go in adding top looks. Most of the items are so basic, wish it was a little easier to order samples so we can add our own looks to the store.
Dear Real Star Labels,
Thank you for taking the time to write a review for us! Your feedback is greatly appreciated. Please keep an eye out for new designs and selections being added to our ever-expanding Dropshipping services daily.
I used this app to help grow online sales, it truly works. The products are amazing and my customers love the shipping times. What I don't like about the site is that the prices of the products and a little higher then wholesale and some vendors shipping fees makes things so expensive. I try to factor my prices around that. Another good point in that some vendors have discounts and special deals that offset some of those crazy fees.
Dear Passion 4 Fashion USA,
We're so sorry about the high shipping fee. It's definitely a bummer, but we do our best to keep it as low as possible.
Also, thank you for your review and letting us know how much you love our products and their shipping times!
Its easy to use and navigate. It took a lot of the stress that I initially had while setting up my store and I'm grateful for it's existence.
Thank you for your positive review of the FashionGo app on Shopify. We're glad to hear that our user-friendly interface has made your store setup less stressful. We're here to assist you whenever needed.
Thank you for choosing FashionGo!
I really love the styles that are on the site, but I have received feedback that my prices are too high compared to other famous sites. I wish the prices were not as high for the single pieces so I can be a little more competitive.
Dear InsPinkLabel,
Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear that you love the styles on our site.
We understand that pricing can be a concern, and we strive to offer our customers competitive pricing while maintaining the quality of our products. We are constantly reviewing our prices and taking into consideration feedback from our customers, so we appreciate you bringing this to our attention.
Additionally, we encourage you to sign up for our newsletters and follow us on social media to stay up-to-date on any promotions or sales that we may be offering.
The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware
I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it
2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes
Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly.
Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process.
Please take a moment to send us an email at techsupport@fashiongo.net, including your account details and the relevant purchase order that experienced difficulties.
We appreciate your cooperation in resolving this matter. Thank you.