Reviews (1,652)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating various bundle types, potentially boosting sales with customization options for store aesthetics. It features real-time inventory updates and integrates well with other platforms for creating custom landing pages. The app supports multiple bundling strategies like fixed prices and discounts. Exceptional customer support is frequently highlighted, enhancing user satisfaction.

August 14, 2023

Mahshad was extremely helpful and was able to take care of my issue without any problems. She gave great customer service!!

KBlessd Butters
United States
2 months using the app
Fast Bundle replied August 17, 2023

You're right, Mahshad is among the best!
Thanks so much for sharing your experience. :)

Edited February 8, 2024

Fast Bundle offers swift and professional customer service, with responses coming in a few minutes. Their bundles work flawlessly, and although the plans are a bit pricey, the overall value and reliability make it a worthwhile investment. Recommended for those seeking dependable service and quality.

However, ensure everything works correctly before activating bundles, as there were issues with incorrect discounts when multiple bundles or discounts were in the cart, though mine is fixed now.

Bonmuz
United States
2 months using the app
Fast Bundle replied February 12, 2024

Thank you so much for your review!
We are truly honored to have such a professional merchant use our app.

And thank you also for the heads-up about making sure all is set up correctly before going live! This is something we also ask customers to do.

August 2, 2024

Incredible customer service and response.

Pouch Pimp
South Africa
About 1 hour using the app
Edited June 21, 2023

good for bundles by collections, still too expensive. its hard to convert a collection mix and match into a product tough.
---
they are really attending my requests inmidiatly and personalized.

wine2box
Chile
2 months using the app
Fast Bundle replied June 21, 2023

Hi dear Sergio,

We are very happy to hear that you have used our app and found it satisfying for creating Collection Mix and Matches. Those are very popular and have great conversion. Way to go! ;)

I’m optimistic that following our recent correspondence by email, before and after your review, we can fix the trouble you have faced and create a stellar bundling experience for you and your business. As mentioned in our email, we would be happy to help you with anything you need in an online meeting.

We have recently released a brand new pricing system. In this new pricing model, we only ask for payment in exchange for the actual value that we create for your business. Our new pricing system is based on your bundle sales and the revenue generated by Fast Bundle as opposed to the number of bundle shows. This pricing system, which is also detailed on our app listing on Shopify, is activate for all of our new users, and we would gladly activate it for you should you choose so.

We thank you for your feedback. It is only through the insights obtained by our customers that we can grow and improve.

Fast Bundle Team

August 23, 2021

I have been looking for a combo bundle add on like this for some time. It's simple to setup and does exactly what i need to to do. Furthermore, their support was instant and Mahdi went over and above to make tweaks to get my product bundle pages looking consistent with the rest of my site design.

Corries
United Kingdom
2 months using the app
Fast Bundle replied August 25, 2021

Thank you a lot. It was a great pleasure to cooperate with you and work things out.

With Regards
Mahdi

July 3, 2024

Hannah was really fast with her response saying that I was eligible to try the Free Plan ! Thanks a lot !

Pet Land Central
Romania
2 days using the app
June 6, 2024

Really impressed - Tommy on customer support has helped us test some enterprise features prior to purchasing. Will update review once we have it up and running

Silverback Gymwear
United Kingdom
12 days using the app
Fast Bundle replied June 9, 2024

Thanks for the feedback! We're glad Tommy was able to assist, and we look forward to your updated review!

February 19, 2024

Amazing service from Ben as always! Helped me resolve any issue, patient, informative and very knowledgeable with the company system!
perfect support service, perfect app - what more could I ask for.

Blue & Well
United Kingdom
2 months using the app
Fast Bundle replied February 24, 2024

Wow, we're thrilled to hear about your exceptional experience with Ben! Your kind words inspire us to keep making our app and service even better.
Thank you for choosing us and sharing your wonderful feedback!

June 3, 2024

estou gostando do app, mas mais do que isso gosto do auxilio dos especialistas. eles sao muito ageis, ajudam em tudo que preciso, deixando perfeito como quero. O Ben, Tommy and Jasmine foram incriveis :)

Use Begô
Brazil
13 days using the app
Fast Bundle replied June 9, 2024

Obrigado pelo comentário! Ficamos felizes que o Ben, Tommy e Jasmine puderam ajudar. 😊

November 17, 2023

Quick and responsive customer support, great job guys!

TOPGFIT™
Canada
2 months using the app
Fast Bundle replied November 23, 2023

Thank you so much! We always try to deliver the best possible customer support experience.