FBP | Fast Bundle & Upsell App

FBP | Fast Bundle & Upsell App

Reviews (3,074)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 23, 2026

We used Fast Bundle extensively for mix-and-match promotions, tiered pricing, and bundle campaigns for our Shopify store. When the app works, the concept is great and some of our previous campaigns did perform well. However, the overall experience became too inconsistent and time-consuming for our business.

The biggest issue was reliability. We repeatedly ran into situations where discounts would suddenly stop applying correctly, carts would not update properly, or promotions that previously worked would stop functioning after minor changes like updating pricing. Every sale launch seemed to require hours of troubleshooting, testing, rebuilding campaigns, disabling other apps, and trying to identify conflicts ourselves.

We upgraded our plan and spent over $300 expecting a smoother and more dependable experience, but unfortunately the amount of time lost troubleshooting recurring issues outweighed the benefits for us. Support responded, but many of the issues continued happening repeatedly without a permanent solution.

For businesses that rely heavily on promotions and bundle pricing during high-volume sales events, stability is extremely important. In our experience, the app created more operational stress than convenience over time.

I do think the app has potential and may work well for some stores, but for our business needs it ultimately became too unreliable to continue using confidently.

Stay Fresh with Peanut
United States
23 days using the app
April 16, 2026

Nope, I have just installed this app to check its capability and compatibility for my store that was couple of months ago and I did not subscribe to them. Later did I know that I have been subscribed due to their weird scheme that it will be auto subs and cannot be cancelled unless you contact their support, we'll guess what, you will get a faster response from their support if you get their higher tier plans. $19 every month for something that I'm not using.

I'm using a lot of apps, and none of them does this scheme.

Drift.co
Philippines
4 months using the app
April 25, 2026

They started charging me $20 a month when i did not sign up to pay that. That is OUTRAGEOUS be careful what you install and hidden fees.

kaitandkids
United States
2 months using the app
November 28, 2025

I honestly have no idea how this app manages to have so many positive reviews. The quality is downright awful. It’s full of bugs and barely functions. I had the misfortune of finding out from my own customers that their orders were packed incorrectly because the app simply refused to show any information indicating the items were part of a bundle. It didn’t even appear in the app’s analytics. For a moment I genuinely wondered if I was losing my mind, but after checking the purchase session recordings it became obvious that the app just wasn’t working at all.

I ended up spending hours calling customers and apologizing that the Christmas gifts they explicitly ordered as bundles arrived thrown together in a plastic bag all because the app gave zero indication that the order was bundled. I’m honestly shocked at how poorly this thing was built.

And even then, instead of immediately ditching it, I gave it a chance. I assumed maybe I had set up something incorrectly, so I contacted support. They really did try to help and managed to fix a couple of issues, but the deeper we went, the clearer it became that the whole app is just beyond saving. In the end, I still had to look for an alternative because every “fix” only revealed more problems. It’s useless, plain and simple.

And the pricing Genuinely laugh inducing.

Supersymmetry
Lithuania
About 1 month using the app
November 28, 2025

I liked the app at the beginning, but what I really hated was the fact that even under the PAID account, everything is very much segregated.

The value just isn’t there unless you’re on the highest of all tiers. Even with a PAID plan, the promotional tools and campaign options feel very restricted with your needs, and support is minimal (unless you upgrade of course) and LONG.
It’s disappointing to pay for a service and still receive such low access to features and promotions to be honest, it is very discouraging even talking to the support team when you are informed on more things you lack in your PAID plan.

I hope the team can improve fairness across all paid tiers so every customer gets proper value and support - rather than making them feel lesser as a customer because their paid plan isnt the top tier.

Kinchan-Japanese Kids & Baby Store
Singapore
12 days using the app
August 19, 2025

Support was fast but useless, app didnt intergrate with our theme they asked us to change our re design our site so it would fit then found a work around adding liquid codes to each checkout option which only worked half the time, would not recomend.

Tanning Studios
United Kingdom
8 days using the app
Edited June 6, 2023

The app just causes way too many problems on my site. Its' a great concept and worked for the time being.
EDIT:
I downloaded this app again, because the other app was a little too much. I don't know what happened, but it has been a nightmare installing this. The first time I installed this a year ago it ran smoothly during the initial set up. Now I tried to install it again, thinking it would be fairly the same and easy. NO... thier pages are missing, links are not opening up what they should and their FAQ is no help.

Mermaid Haus Jewelry
United States
5 months using the app
Fast Bundle replied September 16, 2022

We are sorry that you had this experience. Our team is working on the issue and hopefully it will be fixed soon.

November 29, 2022

Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.

Paparazzo
United Kingdom
14 days using the app
Fast Bundle replied November 30, 2022

Hi dear people at Paparazzi,

We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).

We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/

We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)

Best wishes :)

July 26, 2022

Servicio pésimo. Tras un tiempo usándola nos dio un error (no actualizaba los productos). Lo revisan y nos indican que la tienda no cumple con los servicios por el tipo de producto (es una tienda online de vinos totalmente legal y con todos los permisos para la distribución de alcohol). Nos han dado de baja la aplicación de modo unilateral. Lamentable.

We are the Wine
United States
5 months using the app
Fast Bundle replied July 28, 2022

Hi dear people at We are the Wine.

Thank you for your feedback and sorry for the bad experience. :( We have sent you an email to follow up on the issue. We hope we can solve the misunderstanding.

We have just written this short response to inform you that we have sent an email and also to show other merchants in the community that the issue is been followed up.

Regards,

May 8, 2025

In order to test and see if the app will work for your store and customer checkout flow, you'll need to contact their sales team. And of course, wait for them to approve (or deny) your request for a trial.
Some of the documentation suggests the existence a 14-day trial, and some suggests that the trial period is only 7 days.

Vintage Source
United States
2 minutes using the app
Fast Bundle replied May 13, 2025

Thank you for taking the time to leave this review, and we are sorry you were not able to activate the 7-day trial for Fast Bundle. Similar to other Shopify apps, Fast Bundle's free trial automatically delays the start of the billing cycle once the charge has been approved. You should be able to choose a plan and start the trial through the plan page, but please contact us at support@fastbundle.co if you have run into any issues. The support team is available 24/7 and will assist you whenever you contact us.