Reviews (1,652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies creating various bundle types, potentially boosting sales with customization options for store aesthetics. It features real-time inventory updates and integrates well with other platforms for creating custom landing pages. The app supports multiple bundling strategies like fixed prices and discounts. Exceptional customer support is frequently highlighted, enhancing user satisfaction.
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Terrible, not working properly, it doesnt even add the discount to cart. There is no support, no videos for tutorials. Dont buy this.
Dear Skunk Socks team,
I am Iman, head of the Fast Bundle team. First of all, thank you very much for your review. After receiving your feedback, we've been trying continuously to reach out to you via email to get some more information about the issue and find a solution. Since we didn't hear back from you over email, we try to reach out to you by replying your review here. We hope that after receiving our reply here, we can hear back from you.
With regard to your feedback, we should explain that at the time that you wrote your review, our support system was on a 12/7 schedule. We were about to upgrade our support level, and of course, your review accelerated this process. So a few weeks after your review, we added two new wonderful colleagues and upgraded our support service to 18/7. We're still trying to cover all the clock around. We are currently providing 21/7 support to our customers, and we hope in a very short time, we will upgrade our support to 24/7.
We know that your previous experience with Fast Bundle was unpleasant due to unavailability of our support team for 8 hours. But we genuinely think that we can change that experience for you with providing you with a customized package that fits the specific requirements of your shop. Especially when we look to your shop, we think we have a perfect solution for your socks' packs.
If you have hopefully changed your mind, please contact me on support@fastbundle.co, I can't wait to hear back from you.
Regards,
He probado muchas apps para hacer paquetes de productos, y he descubierto que esta es la mejor. Tiene todo lo que necesitas y su interacción es muy sencilla. Maneja un diseño bonito que queda bien con cualquier tienda. Realmente la recomiendo.
Thank you so much for taking the time to share your experience and leave such a positive review! We also appreciate your kind words about the design 🙏
Amazing customer service and great application.
Thanks for the fantastic feedback!
We're so glad you love the app and our customer service!
The Fast Bundle app is a great tool to offer your customers bundles with discounts while enabling you to manage the bundles as a product with other features and tools within Shopify. BUT, the app is only half of the solution. Support is the other half. Some might say, the more important half. It's not just what you can do with Fast Bundle on day one, but it's their support to enhance their product to better support the business needs of their customer, Shopify merchants like us. Fast Bundle has been great to work with and we look forward to working together as our e-commerce needs evolve to meet customer demand.
Thank you so much for this comprehensive review.
This review shows your 360-degree view of both the app and support function.
We are thrilled to read such a detailed review and we are mutually honored to work with professional partners like you.
We hope we can develop our cooperation with you and other merchants.🤝
After trying many many bundle apps - this is by far the best and the support has been superb - even on a Sunday. Could not be happier.
You're welcome :) Thanks for the kind review.
I just installed the app and it is really easy to use. The customer support is very responsive and solved my issues quickly
You're welcome. We are happy that you were able to use it easily.
I start using this app to ready up my Black Friday bundles! As far as it is going now it works amazing! The support is really quick and friendly, solved multiple of my problems. For the rest, the customisation possibilities are endless! Tried so many apps but this one is PERFECT! Worth a try :) Unfortunetely I am not in the need of the bundle app besides times like Black Friday and Christmas.
Thanks for sharing! the team at Fast Bundle is thrilled to receive such a great review! :)
Super easy to create a bundle. Super fast support!
Overjoyed to see our bundle creation and rapid support exceeded your expectations! 🤩
Tommy is very helpful and nice..
The app is really good and do what it promises.
But Kossar, from the customer service, is a legend! Kind words, answer in time and with solution in hand! He deserves a raise!
Thank you Kossar!
Julian
We are so over the moon after reading your review! :)
Our customers' satisfaction is all the raise and reward we can ask for.