Reviews (1,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface that simplifies creating product bundles with drag-and-drop features and extensive customization options. They praise its real-time inventory updates, seamless integration with various tools, and responsive customer support. The app's versatile bundling options, including fixed prices and tiered pricing, are credited for noticeable increases in average order value and sales.
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As a computer illiterate person, I was super intimidated when I was unable to create the bundles for my website. I booked a consultation and Mahi stayed on the phone with me until my problem was resolved. She even sent the issue to a technical person and they had the issue solved within a few hours. I am so happy to have this app on my website and look forward to increased sales. Thanks so much FAST BUNDLE for all your help! Heather
We're delighted to hear that Mahi's magic touch turned your tech troubles into triumphs! We're excited to be part of your website's success story. Here's to increased sales and more smooth sailing ahead!
The support and technical team are superb! Whenever I have a specific request, they will do their best to fulfil them. Special shout out to Ben and Reza!
We appreciate your comment and we delivered it to Ben and Reza. They were pleased to be able to help you.
Great app with lots of customizability and support that is eager to help 247. Definitely recommend this option for all your bundle needs!
We truly appreciate your recommendation.🙏🏻
Our team works hard to provide a high level of customizability and excellent support around the clock, so it's wonderful to know that you've had a great experience with both.🎨🕝
good for bundles by collections, still too expensive. its hard to convert a collection mix and match into a product tough.
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they are really attending my requests inmidiatly and personalized.
Hi dear Sergio,
We are very happy to hear that you have used our app and found it satisfying for creating Collection Mix and Matches. Those are very popular and have great conversion. Way to go! ;)
I’m optimistic that following our recent correspondence by email, before and after your review, we can fix the trouble you have faced and create a stellar bundling experience for you and your business. As mentioned in our email, we would be happy to help you with anything you need in an online meeting.
We have recently released a brand new pricing system. In this new pricing model, we only ask for payment in exchange for the actual value that we create for your business. Our new pricing system is based on your bundle sales and the revenue generated by Fast Bundle as opposed to the number of bundle shows. This pricing system, which is also detailed on our app listing on Shopify, is activate for all of our new users, and we would gladly activate it for you should you choose so.
We thank you for your feedback. It is only through the insights obtained by our customers that we can grow and improve.
Fast Bundle Team
Customer service was helpful, will continue to see how this app goes with my store launch. excited to give updated feedback.
It is great to see that you gave the app a try again. We wish you a fruitful business.
HIGHLY RECOMMENDED
Firstly, the customer service is outstanding. Initial contact returned within minutes then technical follow up within hours.
Secondly, the app is outrageous value with the free version offering everything I needed to set up the website & test suitability. Very intuitive for someone like me who isn't tech savvy. No coding whatsoever.
I'll be upgrading to the paid version due to the bundle view volume.
If you're getting the view volume to warrant paying you're getting your investments worth many times over.
Highly recommended.
Thanks a lot. We believe that the customer has the right to test all the features of a service for free, feel the differences and values and then pay for it with full satisfaction.
We wish you a great journey on Shopify and are happy to be a part of your success.
Great App, great team, fantastic and quick support!
We enjoyed reading your comment.
We are proud of ourselves that we have been recognized by merchants for such qualities!
Terrible, not working properly, it doesnt even add the discount to cart. There is no support, no videos for tutorials. Dont buy this.
Dear Skunk Socks team,
I am Iman, head of the Fast Bundle team. First of all, thank you very much for your review. After receiving your feedback, we've been trying continuously to reach out to you via email to get some more information about the issue and find a solution. Since we didn't hear back from you over email, we try to reach out to you by replying your review here. We hope that after receiving our reply here, we can hear back from you.
With regard to your feedback, we should explain that at the time that you wrote your review, our support system was on a 12/7 schedule. We were about to upgrade our support level, and of course, your review accelerated this process. So a few weeks after your review, we added two new wonderful colleagues and upgraded our support service to 18/7. We're still trying to cover all the clock around. We are currently providing 21/7 support to our customers, and we hope in a very short time, we will upgrade our support to 24/7.
We know that your previous experience with Fast Bundle was unpleasant due to unavailability of our support team for 8 hours. But we genuinely think that we can change that experience for you with providing you with a customized package that fits the specific requirements of your shop. Especially when we look to your shop, we think we have a perfect solution for your socks' packs.
If you have hopefully changed your mind, please contact me on iman@fastbundle.co. I can't wait to hear back from you.
Regards,
Just starting to customize the app but so far it is easy to use and set up. We look forward to introducing our customers to our bundled products!
Thank you for leaving your feedback. We hope bundles make a great conversion for you ;)
LOVE IT! Easy to use and very easy to set up. Recommend it 100% to everyone looking to bundle their products.
This review made our day! Thanks. :)