Reviews (1,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies creating product bundles with drag-and-drop features and extensive customization options. They praise its real-time inventory updates, seamless integration with various tools, and responsive customer support. The app's versatile bundling options, including fixed prices and tiered pricing, are credited for noticeable increases in average order value and sales.

October 1, 2023

Amazing support team! Were able to help with all my questions in a fast & understandable manner! Also great app to boost sales!

2X Espresso
Australia
1 day using the app
Fast Bundle replied November 11, 2023

Thank you for the wonderful review. We are proud that our amazing support team was able to help you in a Fast and understandable way. We hope great sales boost for you via Fast Bundle.💸

Edited March 8, 2023

Schnell installiert, Verständliche Einrichtung, Gute Dokumentation (FAQ, youtube), schneller und freundlicher Support, kostenloser Test mit allen relevanten Funktionen möglich. Überrascht über die tolle App. Mit den verschiedenen Optionen von Bundle bis Mix+Match Besser als ich es mir vorgestellt habe.
Wir haben die App jetzt seit 3 Tagen im Einsatz. Sollte sich die Benutzung auch auf Seiten der User gleiches Feedback einstellen, dann ist das (auf Basis der aktuell kurzen Einsatzdauer) eine Runde Sache.

DAWEN+RIETH Renewables
Germany
1 day using the app
Fast Bundle replied March 16, 2023

Vielen Dank für Ihre ausführliche Bewertung. Schätze es sehr.

October 12, 2023

Great app and amazing support who helped me customize my bundle to my wishes!

Inuacare.dk
Denmark
1 day using the app
Fast Bundle replied November 11, 2023

Happy that you liked the app. That was our pleasure to help you customize the bundles as you wish.🤗

July 20, 2023

We found the FastBundle app useful because of the ease of use - while adding a variety of bundle offers.

Pizza Boat
Cayman Islands
1 day using the app
Fast Bundle replied July 23, 2023

We are so grateful for your kind words. :)

April 5, 2023

Few days of using the app so are. Very easy to use the back end user face, and when I had a support question, I got an email back within 30mins, and my problem was resolved within 5 mins.

Keep up the good work!

AFM Smoke
United States
1 day using the app
Fast Bundle replied April 6, 2023

Happy to hear that you enjoyed our service!

May 31, 2023

perfecta funciona de maravilla muchas gracias lo recomiendo claramente. estaba buscando desde hace tiempo

latiendadecaprichos
Spain
About 24 hours using the app
Fast Bundle replied June 6, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

November 1, 2023

Great customer experience with Tahoura, helping me walk through the steps and problem solving with me. Appreciate the help!

Kekoa Collective
United States
About 23 hours using the app
Fast Bundle replied November 6, 2023

Thank you for your review;
You're right. Tahoora is great at helping customers! 😎

May 4, 2023

Terrible pricing, doesn't make sense, they said they will give discount and never did.
Try to find another app...

Belliancy
Canada
24 days using the app
Fast Bundle replied May 15, 2023

Updated response:

Hi again dear Belliancy team,

We are excited to announce that we've changed our pricing model from charging for bundle shows to your bundle sales, which is a much better metric for measuring the contribution of our service.

So, if you're still interested in creating bundle offers, you are more than welcome to re-install the app and get a free setup/demo session for setting up your bundles and make the best out of our service.

Looking forward to hear from you,
Fast Bundle team
------------------------------

First response:

Hi dear people at Belliancy,

We thank you for your feedback. We went through our support messages and found out that our team sent you a discount code to help@belliancy.com on April 19th. Also, after this review, we have tried to contact Halit from your team but unfortunately, he never heard back.

I thought you might be interested to know that we are about to release a completely new version of pricing that relies on the value we create for our merchants (bundles sales), not the resource it takes from us (bundle shows/views). We deeply believe that merchants must wholeheartedly appreciate the value of the app before they have to pay a penny for it. We are really looking forward to the new pricing to better reflect this approach.

We also believe that we must be supportive of small businesses or newborn entrepreneurs. So, we have considered special promotion plans that merchants can find on fastbundle.co/promotions. If you believe that Fast Bundle has the potential to provide solutions for your bundling requirements, our pricing should be the last thing you worry about and we are open to creating a custom plan for you.

So what now?

If you’re interested in product bundling, you are more than welcome to give our app another shot and contact our support team (support@fastbundle.co) and book a demo/setup session.

Regards,
Fast Bundle team

July 16, 2023

This app is both simple to use and packed with awesome features! I got help from Mahya at Fast Bundle Support, who was super fast and sorted out my problems in no time. I definitely would recommend this app!

Cutefutures
United States
About 19 hours using the app
Fast Bundle replied July 18, 2023

Thanks so much for taking the time to leave us a review. it’s much appreciated. :)

November 29, 2022

Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.

Paparazzo
United Kingdom
23 days using the app
Fast Bundle replied November 30, 2022

Hi dear people at Paparazzi,

We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).

We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/

We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)

Best wishes :)