Customer service for this app is top notch. Cara takes the time to look into your issues and even creates video tutorials to help. My biggest issue is that you need to purchase 2 different apps (FBA Shipping and FBA Import) to have a complete solution.
CoAqua - The world's best tasting coconut water.
Excellent Customer Support to help with onboarding and ensuring everything is set up correctly and working smoothly. Thanks Cara!
Rock Box Toys
We have sold on Amazon since 2018 and the apps work perfectly for our business. Amazon import and FBA shipping. Trick is to watch the video guides. Once you have everything setup you can then ask the support team to check everything over. Byte stand were able to login to our store remotely and provide screen shot step by steps. Support provided by Cara was absolutely top notch. This is why we are giving a 5 star review.
The setup works very smooth so far, customer service is great and Bytestand offers many other very interesting features.
Happy to explore them all in the future!
Renew Actives 1
Excellent service and great apps to link Amazon with Shopify!
Cara in support is excellent and always available to help out with the set-up!
The apps are excellent for Amazon sellers wanting to have FBA fulfilment.
Cara and Todd give a great customer service! The app works well. Does exactly what we needed it to do! Keep up the good work!
This app has saved us so much time and money! They always handle help resolve our issues even if it means reaching out to other apps and working together with them. They are a small team so responses can take up to a few hours for them to get back to you on. Sometimes this can cause issues if it relates to a functionality that you need for sales. It is rare that we have had that issue. Overall 5 stars! Bytestand thank you for your incredible service! Everyone else reading this just buy the app and save yourself some time! Plus the more people on board the more people Byestand can hire. Which means quicker responses to tickets. Win-win! :)
Special Thanks to Cara for helping us with our recent issue! You really went above and beyond! Bytestand don't let that one getaway! Cara is a keeper.
Senior Brand Manager
Cara Hefty was a great help.
Very fast feedback and good solution.
The setup of the app was also feasible for me as a layman
I was having some issue with mixed orders that where in CA, and Cara was able to quickly resolve it
Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.