Reviews (449)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Amazon, automating inventory syncing and providing live shipping rates at checkout. It supports Amazon’s Buy With Prime, enhancing the e-commerce process. The intuitive setup and "set it and forget it" functionality are highlighted, along with responsive customer support that efficiently handles updates and provides clear guidance. This app is noted for boosting operational efficiency and customer satisfaction.

November 15, 2023

Let me start off by saying that I didn't mind paying $85 a month for this app because of the customer service. There are many apps on here that are much cheaper, and Amazon even has a free one! I'm a very busy business owner and dealing with customer service agents can be a very time consuming task. Cara is great! The problem is, she's not always there. She will be there on chat, but when chat's ...

PringCor
United States
Over 1 year using the app
February 29, 2024

Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)

The Louna Sisters
Canada
17 days using the app
Edited November 7, 2019

Super Cool App. Todd was insanely helpful. Little confusing to set up when you have multiple fulfillment options, but they help guide you through it super easy.

GOP World
United States
17 days using the app
Edited November 8, 2022

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

Mommy Love Baby
Australia
Over 1 year using the app
February 24, 2021

I used this app to fulfill my shopify orders through amazon fba. It not only save me money on the shipping but also freed up my time to focus more to grow my business. Setting up the app was easy once you follow the video instructions and Cara was always available ready to assist if needed. Great experience overall all and saving $$ is always a plus.

Plantation Blue Coffee
United States
16 days using the app
April 21, 2019

The app is easy to use and inexpensive. There were some miscommunications between us. But it's all good now, thank you Todd.

Topologie
Hong Kong SAR
About 1 year using the app
August 2, 2019

This a great App I needed to integrate my stock FMA to shopify and this was possible with this app. Costumer servcice provided by Chip was amazing, helped me on every step on the way, cleared every doubt, and helped me configure it.

Celmix
Mexico
14 days using the app
April 14, 2020

good professionals
willing to help you configure your app ..

Weezoon
Spain
14 days using the app
November 21, 2017

*I will gladly change this review to 5 stars if/when this issue gets sorted as I hate leaving anything but 5 star reviews. But after a total of 7+ hours on the phone (conservatively) with staff from Shopify, ByteStand, and Amazon, and still not being able to get this app working as described, I feel this is a fair rating based on my experience; I am sorry.

CONTEXT:

The gentleman at ByteStand ...

Organic101
United States
About 1 year using the app
October 21, 2021

An app is only as good as the support. Cara here is a rockstar! Wow. We got set up super fast and the interface is so intuitive! Thank you.

Unclockable
United States
13 days using the app