Reviews (539)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

Edited April 16, 2024

Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!

Weisenberger Mill
United States
Over 3 years using the app
PluginHive replied August 18, 2021

We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.

September 6, 2023

Sibi delivers exceptional support, responding swiftly to address and debug any issues. The app functions seamlessly, and its integration with FedEx—our preferred choice in Canada—is truly impressive.

Félix & Norton
Canada
Over 3 years using the app
Edited April 26, 2021

This app works perfectly, with no bugs. and the customer service is always there to help.
so far so good!

ARTEANA
Denmark
Over 3 years using the app
PluginHive replied May 5, 2021

Thank you for reviewing our app. We are glad to know that the app is perfect for you and meets your requirements.

October 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Marta Scarampi
United States
About 3 years using the app
PluginHive replied November 11, 2021

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

October 8, 2021

I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)

DCC Canada
Canada
About 3 years using the app
PluginHive replied October 28, 2021

We are glad to know that our support was helpful. Thank you so much for your kind words.

October 4, 2023

Great service! App works as advertised. Long time customer.

OZONE Leotards
United States
About 3 years using the app
April 11, 2023

Manohar was extremely helpful today. He was very knowledgeable and very patient with me. He was able to solve all of my problems quickly and also was able to explain why things worked a certain way and how to address my issue in the best way. Thank you guys for the great support. Keep it up.

Don's Liquors & Wine
United States
About 3 years using the app
PluginHive replied April 17, 2023

Thank you for your review. We are glad to have assisted you and look forward to serving you again. Feel free to contact us anytime for further assistance. Thank you for your business.

Best regards,
PH Ship, Rate & Track App Team

October 16, 2023

This is a great app for shipping with fedex! we have used it for 3 years now.

Poppy's Patina
United States
About 3 years using the app
September 9, 2020

This app is remarkably good. I'm surprised FedEx shipping integration isn't part of out-of-the-box Shopify, but this app provides even more functionality and convenience than I would expect from an out-of-the-box solution.

Floracracy
United States
About 3 years using the app
February 5, 2020

Easy to use, super helpful customer service.
Works great with FedEx I'm glad I found this app
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von Holzhausen
United States
About 3 years using the app