Reviews (564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, displaying accurate FedEx rates and simplifying shipping processes. It supports label generation, rate management, and international shipping, addressing gaps in Shopify's native capabilities. The reliable performance and exceptional customer support, with quick responses and hands-on help for onboarding and troubleshooting, are also highly valued. Recommended for enhancing shipping operations effectively.
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I have used this app for almost 3 years and, overall, good value for money; however, very problematic with Fedex Freight shipment rates. I would not recommend this app if you are shipping bulk or heavy items like we do. These 5 star reviews aren’t justified in my experience.They always blame Fedex for the same problem that happens 5-6 times every year which costs us thousands of dollars in sales ...
We have been using this app for 3 years.It was useful so we recommend it to everyone. Now we are experienced an issue for 9 days, sent several emails but didn't get a solution.We can't use app , we can't create labels , delayed orders so we have many unhappy customers because of Pluginhive bad customer sevices.
We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We ...
Dear Eldar,
I apologize for the inconvenience caused.
Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are ...
The worst pile of xxx ever. I would rather use FedEx direct and spend the time writing out the labels. This app is full of bugs, never works when I need it to. I am paying way too much money for hardly any use, and when I do come to use it, it works like tripe. IT'S SO EXPENSIVE too. Ridiculous. I've wasted SO much money on this app. I don't even want to think about how much all those months have ...
Dear Brittany,
Sincere apologies for any inconvenience caused.
The errors you encountered were related to inventory quantities and billing addresses.
We can resolve this ...
last update - HORRIBLE!!!! app slow you down massively due to last update, do not use !!!!!
Dear Wilson Pet Food,
I appreciate your time on the call and sincerely apologize for any inconvenience caused.
The interface you are currently using is a beta version of our ...
Really bad, I want a refund, I signed up and it did not work. It dd not recognize my Fedex account. I tried to cancel it and it won't let me...
Dear Dana,
I share your concern that you weren't able to add the FedEx Account successfully in the first place.
There are two reasons why FedEx did not recognize your account ...
Would not recommend this app at all, it is very limited and has no advantage over the Shopify base shipping options.
Dear Tawnya,
We are sorry to hear about your experience. This definitely is not the service we try to provide to our customers.
As per our last discussion, you wanted to use ...
They still charge my money after uninstalling
Dear Ukrainian Smokehouse Team,
We're sorry to hear about the issue with charges after uninstalling the app.
[Background]
Shopify manages billing and payment for the app, ...
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David,
We sincerely apologize for any inconvenience you've encountered while using our app.
Please note that your FedEx account is currently limited to a single Shipping ...