Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless FedEx integration, user-friendly interface, and time-saving features like automatic product addition, label generation, and calculated shipping rates. Quick issue resolution is also appreciated, with problems often fixed within minutes. The customer support team, especially Sibi, Touseef, and Sagar, are frequently praised for their exceptional service and problem-solving skills. The app is recognized for its efficiency and ease of use.

Edited October 5, 2019

These guys make it so easy to solve shipping issues. They respond so quickly and take care of the issue fast. So glad I found you guys!

Emma Lou's Kitchen
United States
Almost 4 years using the app
March 2, 2023

Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.

Organic Verdana
United States
Over 3 years using the app
PluginHive replied March 3, 2023

Dear Organic Verdana,

Thank you for recommending "PH Ship, Rate, and Track" for FedEx. We are happy that we were able to match the FedEx shipping rates at checkout, as per your requirements.

Please feel free to reach out to us if you have any questions in the future. We will be more than happy to help you out.

Best regards,
Team PluginHive

December 24, 2019

Glad we found this app, Does exactly what was needed. Great customer service. Thank you so much for this app!

The Steel Shop
Canada
Over 3 years using the app
October 8, 2019

This app is doing a good job. If something doesn´t run smooth the outstanding support team helps within a very short time.

PearlGolf US
Germany
Over 3 years using the app
Edited April 16, 2024

Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!

Weisenberger Mill
United States
Over 3 years using the app
PluginHive replied August 18, 2021

We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.

Edited April 26, 2021

This app works perfectly, with no bugs. and the customer service is always there to help.
so far so good!

ARTEANA
Denmark
Over 3 years using the app
PluginHive replied May 5, 2021

Thank you for reviewing our app. We are glad to know that the app is perfect for you and meets your requirements.

October 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Marta Scarampi
United States
About 3 years using the app
PluginHive replied November 11, 2021

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

April 11, 2023

Manohar was extremely helpful today. He was very knowledgeable and very patient with me. He was able to solve all of my problems quickly and also was able to explain why things worked a certain way and how to address my issue in the best way. Thank you guys for the great support. Keep it up.

Don's Liquors & Wine
United States
About 3 years using the app
PluginHive replied April 17, 2023

Thank you for your review. We are glad to have assisted you and look forward to serving you again. Feel free to contact us anytime for further assistance. Thank you for your business.

Best regards,
PH Ship, Rate & Track App Team

September 9, 2020

This app is remarkably good. I'm surprised FedEx shipping integration isn't part of out-of-the-box Shopify, but this app provides even more functionality and convenience than I would expect from an out-of-the-box solution.

Floracracy
United States
About 3 years using the app
February 5, 2020

Easy to use, super helpful customer service.
Works great with FedEx I'm glad I found this app
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von Holzhausen
United States
About 3 years using the app