PH Ship Rate & Track for FedEx , 483 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless FedEx integration, user-friendly interface, and time-saving features like automatic product addition, label generation, and calculated shipping rates. Quick issue resolution is also appreciated, with problems often fixed within minutes. The customer support team, especially Sibi, Touseef, and Sagar, are frequently praised for their exceptional service and problem-solving skills. The app is recognized for its efficiency and ease of use.
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Sibi was wonderful, quick and easy to deal with! The app PH Ship, Rate, Label is great and has provided us an easy way to ship and print labels. Definitely would recommend for many reason!
Thank you for your positive feedback. We're glad we could help you easily display Live FedEx shipping rates and print FedEx shipping labels.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate, and Track App
Very good app and great support. Easy setup once the WS credentials are created. A real game changer for us. Auto-label creation works perfectly. One issue we have is that the app does not recognize Asian characters which Korean clients tend to input when filling in their address in the check-out process. I guess that is not really the app's fault. The tracking section could be improved: more columns, readability, filters... Finally the ETD commercial invoice generated should reflect the actual order sent reflecting items removed of the order before shipping. Also, the tax numbers information collected in the check out process should be reported.
Keep up the good work!
Thank you so much for the positive review. Thought I would let you know that FedEx does not allow Korean characters in a label. That is the reason the app does not.
We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!
I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew.
Thank you
We had some trouble getting this app set up with our FedEx account info but the guys behind this app gave us extended help in making it work. They worked with us over the course of 2 weeks inputting our information and trouble shooting it with us to make sure our needs were met. Excellent app and superior customer service. Highly recommend this app not only for shipping label creation, but also for the amazing customer service we have received.
Shashi Kumar
He was able to solve all of our issues when we introduced FedEx One rate to our customers
Thank you for your feedback on PH Ship, Rate, and Track app for FedEx.
We're happy to hear that our app was able to effectively address all your shipping needs, particularly with the introduction of FedEx One Rate to your customers. Please don't hesitate to reach out to us for any further assistance.
Regards,
PH Ship, Rate & Track App Team
This app is used to link our Fedex account to shopify. Works good once I got it set up correctly. Thanks to support for helping me set it up.
We’d like to thank you for taking the time to review our app and share your experience. Means a lot to us.
Extremely easy to use. Makes work a lot easier and the customer service reps have been very professional and helpful.
This app has really helped our business grow. We will continue to use this app for all of our fulfilment.
Thanks a lot for the review. We are excited to know that our app has helped in growing your business.
I like that I can use the manual or automated label generation. The team accepts requirements from customers and tells you when it is implemented!
Thank you so much for your kind words. It’s great to know that manual and automated label generation options are helping you in your shipping process.