Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

Edited January 20, 2023

Quick response time in answering my questions. The system is very user friendly when printing labels.

Best Appliance Skins
United States
Over 2 years using the app
June 15, 2023

PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support

Shi Professional
United States
Over 2 years using the app
April 13, 2022

This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!

Scanica CA
Canada
Over 2 years using the app
November 18, 2022

Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.

Tejemania
Mexico
Over 2 years using the app
July 17, 2023

Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!

REP Provisions
United States
Over 2 years using the app
Edited August 26, 2020

I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!

ProteinWise
United States
Over 2 years using the app
Edited August 10, 2020

Great App. Helped us a lot to solve some shipments issues with FEDEX.
The support team is amazing!
They helped us a lot with the app configuration and also did some adjustments in the app to support some features required by FEDEX Israel.
Thank you so much PluginHive Team!

Adika
United States
Over 2 years using the app
September 2, 2021

Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.

BlueCube Baths
United States
Over 2 years using the app
PluginHive replied September 24, 2021

Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.

November 4, 2019

I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.

Brow Code
Australia
Over 2 years using the app
May 20, 2022

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Agriguard
United States
Over 2 years using the app