Reviews (539)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

June 9, 2022

Extremely easy to use. Makes work a lot easier and the customer service reps have been very professional and helpful.

Flow Health
United States
Over 2 years using the app
July 28, 2021

This app has really helped our business grow. We will continue to use this app for all of our fulfilment.

Northwest Hop Farms
Canada
Over 2 years using the app
PluginHive replied August 4, 2021

Thanks a lot for the review. We are excited to know that our app has helped in growing your business.

Edited April 22, 2021

I like that I can use the manual or automated label generation. The team accepts requirements from customers and tells you when it is implemented!

Target Nation
United States
Over 2 years using the app
PluginHive replied April 27, 2021

Thank you so much for your kind words. It’s great to know that manual and automated label generation options are helping you in your shipping process.

April 22, 2021

The app is easy to set up, user-friendly and well organized. The support has also been responsive and helpful.

Employee Sale Online Shop
United States
Over 2 years using the app
PluginHive replied April 27, 2021

Thank you for taking out the time to review our app and support !

February 18, 2022

After initial problems setting up the app and linking our companies FedEx account it is easy to use, love the autogenerate option makes printing labels fast and easy. Any issues customer service is fast and helpful and it's great that they can explain the solution to an issue it laymans terms to this tech challenged girl...lol!

Gems En Vogue
Canada
Over 2 years using the app
May 27, 2021

My company was losing on our shipping quotes and we desperately needed a more accurate solution to provide our quotes. After a few emails, back and forth with PluginHive, we were quickly able to set the appropriate configurations and now our shipping quotes are nearly dead on. Great app and works as advertised, thank you PluginHive!

PREracing
United States
Over 2 years using the app
PluginHive replied June 4, 2021

Great to know that you are happy to get the accurate shipping quotes. You can always reach out to us for any query related to your use case. We will certainly assist.

August 18, 2021

Always happy to talk with the support team, really helpful.
This app is a must-have if you use FedEx.

Leia Inc. | Lume Pad
United States
Over 2 years using the app
PluginHive replied August 30, 2021

Seeing that you had a 5-star experience is the best thing we could hope for. Appreciate your special mention of this app being a must have for FedEx users.

Edited January 20, 2023

Quick response time in answering my questions. The system is very user friendly when printing labels.

Best Appliance Skins
United States
Over 2 years using the app
June 15, 2023

PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support

Shi Professional
United States
Over 2 years using the app
April 13, 2022

This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!

Scanica CA
Canada
Over 2 years using the app