Reviews (538)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate display of negotiated FedEx rates and seamless Shopify integration. It features real-time shipping updates, efficient tracking, and direct label generation. The setup is user-friendly, and the customer support team is responsive, offering personalized and proactive assistance. Merchants frequently commend the app for enhancing operational efficiency and improving customer satisfaction.

October 3, 2024

So far so good. We haven't used the app/plug in long but from what we have We are finding it easy to use, great functionality, and the support has been attentive to actually help with the set up and properly adjusting the settings to the particular needs of our store.

Katukina.US
United States
1 day using the app
PluginHive replied October 16, 2024

Thank you for your feedback! We're happy you're finding the app easy to use with FedEx for your sacred and ceremonial supplies business.

If you have any more questions, feel free to reach out to us!

October 16, 2024

Very user friendly and easy to set up. Onboarding was quick and informative. I wanted to charge my customers accurately and this app has helped to make this possible. Thank you!

Office Privacy
United States
About 19 hours using the app
PluginHive replied October 23, 2024

Thank you for your feedback! We're glad to hear that the app is helping your electric equipment business provide accurate FedEx shipping rates to your customers at checkout.

If you ever need further assistance, please don't hesitate to reach out!

October 1, 2024

Sibi has been extremely helpful. He has answered my questions and gone above and beyond to provide excellent service.

Blue Unicorn
United States
10 days using the app
October 1, 2024

O suporte foi otimo, ajudaram super com as duvidas que tivemos e responderam muito rapido

Alix Rio
Brazil
5 months using the app
October 30, 2024

Customer service was very helpful and explained everything quickly and easily.

LUPICIA HAWAII Online Store
United States
6 days using the app
October 3, 2024

It was amazing! Very helpful and very knowledgeable. Definitely recommend using the support! Fast and effective!

Bourgeois Meat Market
United States
3 days using the app
PluginHive replied October 18, 2024

Thank you for the review! We’re glad we could assist you in setting up FedEx One Rate for your US-based business selling meat snacks and frozen meat.

If you have any more questions, feel free to reach out to us!

October 18, 2024

Very informative and willing to help me through multiple steps. Thank you guys.

GoodStuff Health
United States
4 days using the app
PluginHive replied October 28, 2024

We appreciate your feedback and are happy we could assist you in integrating your FedEx account and setting up FedEx shipping rates for your Sea Moss Gel store.

If you ever need additional support, don’t hesitate to reach out!

November 11, 2024

Amazing customer service from this app.

KONSU
United States
About 1 month using the app
July 24, 2024

The technical support and training provide by PluginHive is incredible. After struggling to setup and understand how shipping rate are setup on my own, support reached out to me proactively. Without any delay I was able to connect with them and not only resolved my issues but provided additional training. Thank you for your support.

JellyFish Lighting
United States
6 days using the app
PluginHive replied July 29, 2024

Thank you for your positive feedback! We’re delighted to hear that our support team effectively helped you set up FedEx Ground and FedEx 2Day shipping rates for your lighting products within the USA. If you need any further assistance, we're always here to help!

August 20, 2024

Customer service was fast and able to handle the issue I had with Rates

Smart On X
United States
14 days using the app
PluginHive replied October 16, 2024

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!