Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless FedEx integration, user-friendly interface, and time-saving features like automatic product addition, label generation, and calculated shipping rates. Quick issue resolution is also appreciated, with problems often fixed within minutes. The customer support team, especially Sibi, Touseef, and Sagar, are frequently praised for their exceptional service and problem-solving skills. The app is recognized for its efficiency and ease of use.

May 20, 2022

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Agriguard
United States
Over 2 years using the app
March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Nature's Generator
United States
Over 2 years using the app
July 14, 2020

Great plugin with lots of options for companies that rely on Fedex. The tech support is very responsive and does a great job helping you setup. If you are experienced with Shopify and need to create FedEx labels or get FedEx rates, this is a great plugin.

Williams International
United States
Over 2 years using the app
September 2, 2020

Amazing customer service! Reactive and helpful :-).
The app is also easy to use and very effective

Stilnest
Germany
Over 2 years using the app
November 16, 2021

Customer service is great and app is easy to use. Only issue I had was with set up and learning all the details for alcohol shipping. App makes shipping so much easier!

Vinovia Direct
United States
Over 2 years using the app
PluginHive replied December 13, 2021

Thank you for sharing the kind words with us. We are happy to assist you with the integration and our goal is to make sure you have a seamless experience in shipping.

December 20, 2021

Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.

Li-Lac Chocolates
United States
About 2 years using the app
PluginHive replied February 8, 2022

We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.

April 7, 2021

Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees

Mashimarho
United States
About 2 years using the app
PluginHive replied April 9, 2021

Thank you so much for leaving us a 5 star review and appreciating our team member Anees!

Edited January 13, 2023

We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.

Aerocreeper
United States
About 2 years using the app
PluginHive replied February 28, 2022

Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.

August 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

jynwaye
Malaysia
About 2 years using the app
December 7, 2021

We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer

AFP | Aseptic Fruit Purees
United States
About 2 years using the app
PluginHive replied January 4, 2022

Thank you for leaving a review. Its great to know that you are happy with the app and the service.