Reviews (539)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

July 7, 2021

The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!

Luscombe
United Kingdom
About 2 years using the app
PluginHive replied July 22, 2021

We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.

February 10, 2023

Great support and follow-up contact! A great dedicated team, willing to ensure the customer is satisfied with their product.

LEGOLAND New York Resort
United States
About 2 years using the app
December 28, 2021

This app is excellent! I love to work with this FedEx app. Customer support is very kind. All of them are great and I am happy to work with them.

TOUCH by Adriana Carolina
United States
Almost 2 years using the app
PluginHive replied January 13, 2022

Thank you for recommending the app. It was a pleasure to onboard you to our Shopify app.

April 14, 2022

We have been using this FedEx App from Pluginhive for a while. It streamlines a lot of things for our Shipping and CS teams. Exceptional customer service from Prathyusha and Keerthi.

Black Tiger GPS
United States
Almost 2 years using the app
July 13, 2021

Great solution for optimizing delivery time periods. Now, we don't have to generate each lablel indiavidually. We are able to generate the labels with a single click. It was very easy to set up with our FedEx account. ¡Great plug-in!

Radial Llantas
Mexico
Almost 2 years using the app
PluginHive replied July 22, 2021

Thank you so much for taking out the time to leave us a review. We are glad to know that our plugin is helping you save time with the one click labels generation.

August 20, 2021

super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.

WeatheredWoodOnline.com
United States
Almost 2 years using the app
PluginHive replied August 30, 2021

Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.

November 10, 2021

Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.

Strutmasters
United States
Almost 2 years using the app
PluginHive replied December 13, 2021

We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.

March 14, 2022

Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.

4S Graphics
United States
Almost 2 years using the app
PluginHive replied April 29, 2022

Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.

May 4, 2023

Amazing app, and very helpful and responsive customer service. If you work with Fedex I strongly recommend it.

Joselie
Austria
Almost 2 years using the app
October 9, 2023

App works efficiently. Great customer service.

eclecticherb
United States
Almost 2 years using the app