Reviews (540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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great app
thanks
Excellent Customer Service! App can be a little tricky to understand/implement at first but customer service responds to emails quickly and gives detailed steps & screencast videos to help you figure things out easily.
Thank you for your kind words and positive feedback. Glad to know that the screencast videos and navigation helped you out. We are happy to be of use. Hope to see you soon. Thank you!
App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.
Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods.
If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help.
Regards,
PH Ship, Rate & Track App Team
Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.
Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.
Excellent customer service! I had an issue, clicked for help then someone contacted me within minutes to help. They sent a zoom link and guided me through an issue in minutes. Sibi was the representative that initiated the zoom. He was extremely knowledgeable, professional and helpful. I am very satisfied with the service. I highly recommend!
Excellent tutorial of the Plugin Hive app. Sibi was very helpful in explaining every step of the app. Answering all the questions I had. The app is easy to navigate through.
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.
Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.
Fantastic experience. Integration with Fedex was easy, documentation is good, and the support team is amazing. Recommended!
Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!