Reviews (540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!
Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.
If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.
A++++
I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!
Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team
Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem
We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.
The pluginhive team helped me get the Fedex Cert approved quickly and helped me find answers when it was discovered Fedex had problems with their authentication server.
We’re glad we could help you get the answers from FedEx and get your label evaluation done. Thank you for the review
useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)
Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.
I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.
Thank you for sharing your experience. We are glad that our application and support has been helpful to you.
Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.
The team at PluginHive was great ! We had problems with some specifications on our website and they were with us all along when it came to resolving them. They even went the extra mile by taking our feedback in order to add extra features to the app that are awesome
I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend!
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This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!