Reviews (527)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, offering real-time FedEx shipping rates and robust tracking capabilities. It features a user-friendly interface, automatic label generation, and efficient multi-order management, making it ideal for e-commerce businesses, including those with international shipping needs. The app is noted for its reliability and consistent performance. Customer support, particularly from individuals like Sibi and Sagar, is frequently commended for their quick issue resolution and effective communication via email, phone, and Zoom. This app significantly enhances customer satisfaction by streamlining the shipping process and providing accurate rates.

May 22, 2024

Sibi answered all my questions and more. He even fixed a few issues we had with shipping internationally! If you aren't using this app, you should! It's amazing!

Swiminista
United States
Over 3 years using the app
July 18, 2024

Customer Support was very helpful, seems like it will do what I need it to.

Brooks School Store
United States
1 day using the app
PluginHive replied July 23, 2024

Glad our FedEx shipping app helps your US-based school supply business deliver supplies fast with FedEx 2Day service and FedEx One Rate pricing. Thanks for choosing PluginHive.

October 4, 2024

had a call with Sibi, he was very helpful with teaching me the process and guiding me along the way. I really like the service provided and enjoyed it

Cypris Store
Singapore
About 1 hour using the app
April 25, 2024

We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.

Michael Wainwright USA
United States
Almost 4 years using the app
PluginHive replied May 9, 2024

Hi Michael,

Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky!

PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz.

Don't hesitate to reach out if you ever need anything in the future!

Thanks again for choosing our FedEx app!

June 7, 2024

Awesome customer service.

American Tile Depot
United States
About 2 years using the app
September 6, 2024

Sibi was very helpful and patient in helping setup the app.

Prop Money Inc.
United States
About 17 hours using the app
May 15, 2024

Very informative and professional. Provided with solution immediately. 5 star rating. App is very user friendly.

PuckerButt Pepper Company
United States
3 months using the app
PluginHive replied May 20, 2024

Glad to hear that the app is meeting your needs for US domestic food shipments. It's great to know that FedEx 2Day and FedEx One Rate are working well for you.
Your feedback is much appreciated!

August 14, 2024

Great set up support!

LiveBand BFR
United States
About 23 hours using the app
PluginHive replied August 22, 2024

Thank you for your review! We're glad we could assist you.

If you need any more help or have questions as you move forward, feel free to reach out to us at support@pluginhive.com. We're always happy to help!

Regards,
PH Ship Rate & Track for FedEx

August 29, 2024

Super helpful and dialed in app + super helpful support team

GIRLS DON'T CRY
United States
About 18 hours using the app
PluginHive replied September 19, 2024

Thank you for your review! We're glad to hear our FedEx Shipping App and support team have been helpful.

Feel free to reach out if you have any further questions or need assistance!

May 24, 2024

Manohar, understand the product well enough. He was able to answer all my questions smoothly. I was able to achieve my fright LTL requirements.

Solartek Distributors
United States
About 1 month using the app
PluginHive replied May 29, 2024

We're thrilled that our app enables you to use FedEx Freight LTL services for your US domestic shipments of solar panel sets, including batteries and tools.