Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

October 3, 2023

Sibi was very helpful in helping me solve my problems! The PH app is a great option to allow me to use my FedEx account on Shopify.

angelacres
United States
5 months using the app
December 16, 2021

Wow. Where do we begin? We have been searching for a Fedex shipping app that allowed us to manage our business and complex shipping requirements with ease. Further to that, when we thought we ran into a roadblock with a massive holiday rush with hundreds of bulk orders for our perishable items, Prathyusha took the time to reach out and come up with a solution that exceeded all of our expectations. If you want to expand your Shopify shipping partners to include Fedex, look no further than Ship, Rate & Track for Fedex.

Open Blue Cobia
United States
5 months using the app
PluginHive replied February 16, 2022

Thank you so much for your kind words. Glad to know that our solution has met your shipping requirements. This means a lot to us

October 18, 2022

Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!

Azuluna
United States
5 months using the app
April 14, 2022

This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!

ServiceNow Digital Insider
United States
5 months using the app
March 27, 2020

Works great with Fed Ex Tech support was very helpful and patient with getting things set up !

Accessible Construction
United States
5 months using the app
January 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Monica Curiel Art
United States
5 months using the app
February 9, 2022

Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!

The Difference Baker
United States
4 months using the app
February 14, 2023

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

Weasy US
United States
4 months using the app
December 5, 2020

Best way I've found to use FedEx with Shopify (have also tried ShipStation and Shippo). That said, it's still not great – doesn't handle partial orders or multiple locations very well, the signup process is weird (you have to email them and wait a day or two), etc.

Narwall
United States
4 months using the app
PluginHive replied December 8, 2020

Thank you so much for choosing the Shopify FedEx App after assessing the external shipping solutions. Regarding the sign up process, currently FedEx takes a day to approve the FedEx labels for each store. However, we are partnering with FedEx to make the on boarding experience more seamless for the merchants. Our team is actively working on this app and handling partial orders feature is prioritized in the product road map. Our team will also discuss with you to understand more about multi warehouse requirement and will let you know the feasibility.

February 16, 2022

I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.

NewSmile™ USA
United States
4 months using the app