Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

September 6, 2022

GREAT support!!!! Ever. 훌륭한 서비스에요. 편리하게 사용하고있고, 답장도 빠르고 수월하게 일 처리를 하고 있습니다 !!! 편해요 편해 체고다체고야 좋아영조하영굿

FIED
South Korea
4 months using the app
Edited March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.

Sandy Hook Promise
United States
4 months using the app
April 23, 2024

We had to schedule a call and support team was really quick to solve all of our questions

Unruled Foods
Mexico
6 days using the app
July 6, 2023

Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.

Clock9nine
United States
4 months using the app
July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

thehungrymonkeybakingcompany
United States
4 months using the app
August 21, 2023

Works very well and have the right shipping integration for fedex. live rates, Label creation and pickup scheduling is now very easy. We are using it on our website

YPerformance
United Arab Emirates
4 months using the app
February 1, 2023

I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.

Grech Motors Parts
United States
4 months using the app
Edited June 30, 2020

This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!

Leigh Country
United States
4 months using the app
February 16, 2023

Customer support was very responsive and helped me get setup - really appreciate it! Great app, used our negotiated rates and worked pretty much out of the box. Sibi was a great agent to work with.

FireBoard Labs
United States
4 months using the app
Edited October 1, 2019

It took us a while to get compliant with Fedex in order for us to start making labels but after that the team at PluginHive made all of our dreams come true! They did not initially have features that we wanted so they went ahead and developed them into the app for us and now it works so great! I am able to print multiple labels at a time easily & all my orders are automatically fulfilled which really reduces the amount of steps we need to take.
This has been amazing.
Thank you!!!

Bow Wow Labs
United States
4 months using the app