Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

October 18, 2022

Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!

Azuluna
United States
5 months using the app
April 14, 2022

This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!

ServiceNow Digital Insider
United States
5 months using the app
January 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Monica Curiel Art
United States
5 months using the app
February 9, 2022

Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!

The Difference Baker
United States
4 months using the app
February 14, 2023

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

Weasy US
United States
4 months using the app
February 16, 2022

I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.

NewSmile™ USA
United States
4 months using the app
September 6, 2022

GREAT support!!!! Ever. 훌륭한 서비스에요. 편리하게 사용하고있고, 답장도 빠르고 수월하게 일 처리를 하고 있습니다 !!! 편해요 편해 체고다체고야 좋아영조하영굿

FIED
South Korea
4 months using the app
Edited March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.

Sandy Hook Promise
United States
4 months using the app
July 6, 2023

Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.

Clock9nine
United States
4 months using the app
July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

thehungrymonkeybakingcompany
United States
4 months using the app