Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

April 5, 2022

Prathyusha offered incredible support and was super responsive when I sent my request for help. Great support!

Alpha Racks
United States
3 months using the app
October 7, 2022

We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly.
Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)

UmaGhosh
United Arab Emirates
3 months using the app
October 9, 2023

Great customer service!

AShairextensions
United States
3 months using the app
February 5, 2021

Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.

The Rack Warehouse
United States
3 months using the app
PluginHive replied February 11, 2021

Thank you so much for the positive review. This will keep our team motivated.

July 6, 2023

All worked good, The help understanding of the software went good also.
Would recommend going a little slower from the standpoint of Tech. talking
about how it all works & setting it up.

DPF Delete Shop
United States
3 months using the app
September 3, 2021

This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment

Enamour J
United Arab Emirates
3 months using the app
PluginHive replied September 16, 2021

We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review

November 12, 2020

A little challenging to figure everything out but so far working great for me. Keep up the good work guys.

HIREV SPORTS
United States
3 months using the app
June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Beauty Collection SO
United States
3 months using the app
February 25, 2021

I'm still getting set up in using the app. but already incredibly impressed by the stellar support provided by the team.

elle dreamwear
Belgium
3 months using the app
PluginHive replied February 28, 2021

Thank you so much for sharing your experience. This will keep our team motivated.

November 6, 2023

Excellent Customer Service, Friendly and Knowledgable. THANK YOU!

My Forever DNA
United States
3 months using the app