Reviews (496)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless store integration, and time-saving features such as automatic label generation. Its support for FedEx OneRate is particularly valued. The customer service is often commended for its responsiveness and multi-channel assistance. Merchants find the app reliable and efficient in simplifying shipping, with some using it for several years. It's recommended for its performance and the benefits it brings to businesses.

September 3, 2021

This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment

Enamour J
United Arab Emirates
3 months using the app
PluginHive replied September 16, 2021

We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review

Edited August 28, 2019

FINALLY an app that allows me to simply print FedEx One Rate labels within Shopify. I don't know why the world's biggest shipping carrier doesn't have One Rate enabled in their direct Shopify integration, but thankfully PluginHive has filled this void! Not only is the app very straightforward and easy to use, but the support team is absolutely stellar. They are truly extremely responsible and helpful.

iLevel Lab
United States
3 months using the app
February 1, 2023

Displaying the shipping rates at checkout page works greatly. The support team understands what they should do. They helped us via Zoom meeting. Thanks.

KPOPHERO
South Korea
3 months using the app
November 12, 2020

A little challenging to figure everything out but so far working great for me. Keep up the good work guys.

HIREV SPORTS
United States
3 months using the app
February 25, 2021

I'm still getting set up in using the app. but already incredibly impressed by the stellar support provided by the team.

elle dreamwear
Belgium
3 months using the app
PluginHive replied February 28, 2021

Thank you so much for sharing your experience. This will keep our team motivated.

Edited December 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Wine To Deliver
United States
3 months using the app
PluginHive replied November 15, 2021

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

Edited October 7, 2021

The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.

VinoNueva Fine & Rare Wines
United States
3 months using the app
PluginHive replied October 28, 2021

We are glad to know that our app meets your requirements. Thanks a lot for the review.

May 27, 2021

We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!

FLO Services USA
Canada
2 months using the app
PluginHive replied June 4, 2021

Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.

Edited June 15, 2022

Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.

Extreme Performance & Offroad
United States
2 months using the app
Edited April 24, 2022

This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!

BioAcuatica
United States
2 months using the app