Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

Edited August 13, 2019

I needed this app because we ship with dry ice and this app covers that! Everything wasn't working seamlessly right away, but support was very helpful and prompt at answering my questions and working through any issues.

Tiny Organics
United States
8 months using the app
June 15, 2020

Great app - simplifies fulfillment process. Support team is always available to help and is prompt in turning around solutions.

Liplock Coffee
United Arab Emirates
8 months using the app
January 5, 2021

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

Nordstrand Audio
United States
8 months using the app
PluginHive replied January 7, 2021

Thank you so much for taking the time out to share your experience with the app. We appreciate it.

September 27, 2023

Sibi was super helpful and accommodating. He worked quickly to answer my questions and fulfill my requests.

The app is super user-friendly and saves our company many many hours of labor! Must recommend.

Rookie's
United States
7 days using the app
October 5, 2023

Support was very helpful in answering all our question very clearly, thank you!

DIYvan
United States
7 days using the app
August 6, 2021

Excellent support team! I am starting to use the app and it seams very straight forward. Look forward to see its possibilities, compare to the FedEx dashboard it is a breeze.

Jefh Woodshop
Panama
8 months using the app
PluginHive replied August 30, 2021

Thank you for sharing your rating with us. Much appreciated. Glad that you are already loving the app's features.

October 5, 2023

Great Customer Service! Sibi was extremely helpful. He went above and beyond to explain about the platform. Love PH Ship. Will definitely recommend!

Bellabu Bear
United States
7 days using the app
July 26, 2023

We're exploring PluginHive to print our FedEx labels in Shopify. The setup is relatively easy and the support is very helpful!

Heart's Desire Clothing
United States
7 days using the app
Edited March 14, 2024

The app is amazing, allows me to do everything our company needs! Customer support is top notch, thank you Sibi for the help and I'm sure we'll have a great relationship with you in the future!
Thanks!

Backyard Brains
United States
7 months using the app
PluginHive replied February 16, 2022

Thank you so much for taking the time to leave us this great review. We’re happy that the App satisfies your requirements and the support was helpful.

January 26, 2022

Great app! Works exactly as expected and needed! Offers the feature to tag certain products as alcohol so that the correct FedEx label is printed - the "requires adult signature" label. This is a crucial feature for our business. Customer Service was excellent - very responsive and helpful. Highly recommend!

vomFASS Brookline
United States
7 months using the app
PluginHive replied February 28, 2022

Thank you for your amazing feedback! We try to include all the features that could benefit our customers and we’re very glad that the “requires adult signature” feature is benefitting you. We wish you good luck and we’re just one email away when you need us.