Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

November 12, 2020

A little challenging to figure everything out but so far working great for me. Keep up the good work guys.

HIREV SPORTS
United States
3 months using the app
June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Beauty Collection SO
United States
3 months using the app
February 25, 2021

I'm still getting set up in using the app. but already incredibly impressed by the stellar support provided by the team.

elle dreamwear
Belgium
3 months using the app
PluginHive replied February 28, 2021

Thank you so much for sharing your experience. This will keep our team motivated.

November 6, 2023

Excellent Customer Service, Friendly and Knowledgable. THANK YOU!

My Forever DNA
United States
3 months using the app
Edited October 7, 2021

The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.

VinoNueva Fine & Rare Wines
United States
3 months using the app
PluginHive replied October 28, 2021

We are glad to know that our app meets your requirements. Thanks a lot for the review.

May 27, 2021

We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!

FLO Services USA
Canada
2 months using the app
PluginHive replied June 4, 2021

Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.

Edited June 15, 2022

Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.

Extreme Performance & Offroad
United States
2 months using the app
Edited April 24, 2022

This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!

BioAcuatica
United States
2 months using the app
April 2, 2022

I have been trying this app and love it they are very helpful and quick to fix any issues well done now I can have fedex on my site!

OPH Beekeeping Supplies & Raw Honey Products
Canada
2 months using the app
PluginHive replied June 6, 2022

Thanks a lot for sharing your feedback and recommending our app. We really appreciate it!

April 5, 2023

Sibi was super helpful. He hopped on Zoom and got my one rate connected in less than 20 min! I really found him helpful and the rates are correct on our store! The App was super easy to connect as well! than you!

certifiedrenewed
United States
2 months using the app
PluginHive replied April 6, 2023

Thank you for taking the time to share your feedback. We're pleased to hear that our team was able to help you in displaying accurate FedEx One Rate shipping rates at the checkout.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate & Track App Team