Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

October 14, 2021

Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!

Tucktec Folding Kayaks
United States
About 1 month using the app
PluginHive replied November 11, 2021

Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.

January 13, 2021

Excited to see all that this app does but ALREADY absolutely THRILLED a Shopify rep suggested it. Not having much tech experience, linking my FedEx account to get live quotes seemed a little daunting. I emailed PluginHive with the information and w/in less than 24hrs they integrated my account with FedEx! Although I'm still configuring the settings I am SO relieved to know customer service really exists for this app and is THE BEST!!! Thank you Keerthi!

Aloha Boxed Hawai'i
United States
About 1 month using the app
PluginHive replied January 15, 2021

Thank you for the kind words. We’re glad to hear that you had a great experience with our app and our customer support team.

February 6, 2024

Mr. Ansari from the team was very helpful and knowledgeable. He provided me with all the support and showed me the in and outs. This App is very helpful for fulfilling your shipping order at a breeze.

Java Pack Central
United States
29 days using the app
October 31, 2023

Set up was easy, products added automatically, and issues resolved easily and answered simply

mosaicenter
United States
About 1 month using the app
May 28, 2021

Amazing service!!! So thankful!! We were facing some issue with the connection with FedEx at first and then asked for a personnalisation on our packing slip and all the members of the PluginHive team helped us to solve this in a time record !! Thanks to the team, they really care about the problem and did everything they could.

DCC USA
Canada
About 1 month using the app
PluginHive replied June 4, 2021

Thank you so much for taking out the time to leave us a review. We are glad that you liked our app and support.

Edited July 28, 2022

I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!

Kane Dezign LLC
United States
About 1 month using the app
August 23, 2023

Really excited about these capabilities! It does not integrate with other apps, but it does generate FedEx labels seemlessly. Great customer service with Sibi!

Sugaree’s Bakery
United States
About 1 month using the app
November 5, 2021

I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!

Partify
United States
About 1 month using the app
PluginHive replied November 19, 2021

Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.

November 8, 2022

Great app and great service from Shashi, he was patient and very helpful! This app is really going to help our business a lot!

The Green Wine
United States
About 1 month using the app
November 9, 2021

Such helpful and responsive customer service team! A great app, highly recommend to small business owners

The Healista
United States
About 1 month using the app
PluginHive replied December 1, 2021

Thanks a lot for recommending the app. We are glad to know that our support was helpful in setting up FedEx one rate service for you.