Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

May 20, 2020

This app had all the functionality that we were looking for! Setting it up and connecting it with our FedEx account was quite technical, though the support team walked us through and were very helpful, responsive, and even communicated with FedEx so that our account would be set up properly. Absolutely recommend it!

duo-online-store
Japan
14 days using the app
December 22, 2023

PH ship is the easiest way to use FedEX carrier

Aloha Sofa
United States
13 days using the app
March 10, 2022

App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.

Growing Naturals
United States
14 days using the app
PluginHive replied April 12, 2022

Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.

April 20, 2023

Fast and helpful service! Sibi walked me through the process to understand how to use the app. It was very easy to generate a label in the app.

Gladly Family
United States
14 days using the app
PluginHive replied May 3, 2023

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

February 22, 2021

This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!

Shrimp and Grits Kids
United States
13 days using the app
PluginHive replied March 4, 2021

Thank you so much for appreciating our Product and Service. We are very happy to see that you are enjoying the product.

September 19, 2023

Love working with PluginHive team. Wonderful customer service, fast reply and Zoom meeting available when needed. PH Ship, Rate and Track integrates perfectly with Fedex account. Our client is very happy. Highly recommend!

Ballistol USA
United States
13 days using the app
November 12, 2021

The developing team was extremely helpful. I had some issues with the app and the team took only 1 day to help me fix it. Very very helpful. Totally recommend!

EVACA | Premium Accessories for Tesla Model 3 & Model Y | Canada
Canada
13 days using the app
PluginHive replied December 14, 2021

Thank you for your review. We always strive to give the best to our customers. It was a pleasure working with you.

June 26, 2019

The app works really well on all accounts and the customer service staff is very helpful and attentive. My only issue is that FedEx is not fully integrated with Shopify as UPS and USPS are so it is not as convenient but the app works really well. If you need FedEx for Shopify, this is the app to use. Thanks

Itzy Ritzy
United States
13 days using the app
November 23, 2022

Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.

Reading Coffee Company
United States
13 days using the app
July 21, 2021

The support team at PlugInHive has been so wonderful so far, I just wrote an email to ask for support and Addina has been very quick with my needs. This is the excellent customer service one can expect.

Eme-té
United States
13 days using the app
PluginHive replied July 27, 2021

Thank you for taking out the time to leave us a review and appreciating out support team.