PH Ship Rate & Track for FedEx

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows our customers to get live fed ex shipping rates which we needed! We can also print shipping labels and so much more. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Our customers haven't actually opted for shipping with the app yet, but I can tell you that the customer service on the set-up was great! At first, I was really discouraged because I was trying to use a flat fee and a free shipping option along with our own fed ex express rates and I couldn't get all three, but Shashi Kumar set up a Zoom and now all the options are visible now to our customers. He was pleasant, helpful and it was all easy to understand with his guidance. Be aware, there is a time difference with their customer service so just let them know your timezone and a few blocks of time that work. They came back to me within 12 hours (on a weekend) with an appointment in my timeframe. I can't complain about that kind of customer service at all.

The App is reasonably complicated to set up but then logistics, in general, is overly-complicated in the first place! However, after perseverence with FedEx and the Ship team we got it going and, well, not sure how I ever managed before. I wish I could have had access to a FedEx account and this app 3 years ago!!!

Simple app that gets the job done. Excellent and responsive customer support. They added features to the app at no extra cost. Highly recommend.

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

Customer service was amazing. Easy to set up. Thank you! Prathyusha was great and very patient. I am happy with her service.

spoke with sibi and he was awesome! I wish shopify was this good.

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Good Support on implementation. Better support team and app works perfectly for fedex shipping partner.

Great app easy to use and saves us a lot of time. Customer services always helpfull, quick en great. We now can expand worldwide!