Reviews (540)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

February 23, 2023

Shashi Kumar helped me to ensure the app was set up correctly and ran through all of the features for me. The app appears to work well although we've only performed test orders to date. Shashi reassured me that if I need anything going forwards that we can get in contact anytime. Their support and service is spot on.

James White Drinks
United Kingdom
21 days using the app
June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

PedestalSource
United States
21 days using the app
November 5, 2020

We have a very urgent request concerning the transport module. The team of support has a very efficient glass transportation system. Thank you very much for your help and your professionalism.
Great job. We are saving 200 dollars per month with you.

Adizes Institute Publishing
United States
20 days using the app
October 26, 2023

Helped us resolve an issue in a few minutes that we spent a week on on our own. Very helpful and quick turnaround. Easy to connect the account and get the rates.

Sconza Chocolate
United States
20 days using the app
October 14, 2020

So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.

Sweet Apricity
United States
20 days using the app
July 26, 2022

App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.

Terrene Tires
United States
20 days using the app
May 23, 2023

We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We are currently looking for an alternative app.

Daniella Lehavi USA
Israel
Over 1 year using the app
PluginHive replied May 23, 2023

Dear Eldar,

I apologize for the inconvenience caused.

Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are using another fulfillment location, you have the option to select a different location before generating the label.

I am pleased to share some exciting news with you. By the end of next month, we will be introducing a new feature in the PluginHive FedEx shipping App. This feature aims to streamline the label generation process for your Shopify orders. It will automatically select the appropriate Shopify fulfillment location for the order, instead of the Default location.

In the meantime, while we prepare for the release of this new feature, I kindly request you to select a different location before generating the label if needed.

If you have any questions or concerns, please don't hesitate to reach out to me. I am here to assist you.

Thank you for your understanding and cooperation.

November 6, 2023

Thank you for your support and being upon request .

متجر بدون ورق
Kuwait
19 days using the app
September 27, 2019

This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.

VEDA
United States
Over 1 year using the app
October 17, 2023

Exceptional support that i never experienced before. I highly recommend this app and Kudo to Manohar who made the implementation so easy. He went above and beyond to make sure he solves my shipping problem resolved. Thank you.

Zea.frame
United Arab Emirates
19 days using the app