Reviews (540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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PH ship is the easiest way to use FedEX carrier
Sibi was very helpful with the initial setup call to instruct on how to best use the app.
We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.
I downloaded this app to integrate our FedEx account with our Shopify store, offer our discounted FedEx rates to customers and create FedEx labels. It works perfectly and their customer service is great. Jon walked me through the setup and gave very clear, patient instructions. One great feature I was not aware of when I downloaded the app is the box packing feature. Once you enter the dimensions of your products in the app, it automatically calculates the box sizes needed for an order based on those dimensions. Huge time saver. I am glad I found this app and highly recommend it.
This app had all the functionality that we were looking for! Setting it up and connecting it with our FedEx account was quite technical, though the support team walked us through and were very helpful, responsive, and even communicated with FedEx so that our account would be set up properly. Absolutely recommend it!
App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.
Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.
Excellent customer service.
Fast and helpful service! Sibi walked me through the process to understand how to use the app. It was very easy to generate a label in the app.
Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David,
We sincerely apologize for any inconvenience you've encountered while using our app.
Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account.
Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location.
Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help.
Thank you for your understanding and cooperation.
Best regards,
PluginHive
This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!
Thank you so much for appreciating our Product and Service. We are very happy to see that you are enjoying the product.